Conversation Telephone Talk Daily English Speaking Practice

[Music]

telephone

talk situation

one two partners talk to alex

through the telephone watch the video

and learn how to have an effective

telephone conversation

in any case

hi this is johnson calling from

dimension data

good morning sir hear any company bloom

speaking

how may i help you i would like to speak

to alex

i.t executive please

sure let me check on that

mr johnson i’m so sorry mr alex is not

available at the moment

he will be back in 15 minutes would you

like to leave a message for mr alex

no i’ll try again later thank you so

much

mr alex you had a call from mr johnson

from dimension data a short while ago

put me through please thank you in

advance

it’s ringing for you now

morning mr johnson my secretary just

told me that you called me a moment ago

what’s wrong hi alex i just want to

notice

you a couple information about the

proposal

yes so what according to what we said

today i’m about to head down to upgrade

your company’s digital

infrastructure and network security

yes that’s correct today at 10 am

we just have designed the most

innovative equipment to improve more

network security than ever

these are better than the equipment i

ordered

good morning can you put me through to

your ita team please

certainly i’ll just put you on hold for

a moment

is that mr alex excuse me who’s calling

please

it’s david from company f5 networks

could i speak to mr alex

i’m afraid not he’s speaking on another

line

would you mind telling me what you’re

calling about

i’m calling about trading that we dealt

so i will leave your message no

that’s fine i’ll call back when is a

good time to call

in about 30 minutes sir

that’s okay i’ll call back

absolutely but you have to wait for

those one week if you want to change

let me see because i need them in five

more days

if so my company still sells what was we

dealt

actually installation can be postponed

until the end of the week

but for sure let me ask the ceo

of course so i will call you later after

absolutely yes thank you and goodbye

bye

hi it’s david again hello sir

is mr alex available at the moment

do you mind holding while i check on

that certainly

i’ll put you through thanks a lot

not a problem

morning alex this is david from f5

networks company

hi david what are you calling about

nothing important just want to confirm

our deal

of course but as far as i know your

company has imported the latest computer

model

is that right that’s right

do you want to exchange exactly but i’m

hesitating about quality

more specifically about the

specification

keyboard and cpu could you send me an

email with a detailed offer

sure i’ll send it to you immediately

is there anything i can help you with

well no thanks for your time

you’re welcome bye mr david goodbye mr

alex

[Music]

situation 2 emily makes a call to jessie

watch the video and learn how to use

structures when making a call

especially when the connection is not

good

hello my sweetheart do you want to go

out with me tomorrow night

who’s sweetheart who is calling please

are you kidding me jessie emily you’re

bestie here

excuse me you may have dialed the wrong

number

there’s not a jessie here

oh oh i’m so sorry

not at all that’s fine

oh my gosh jesse you don’t know what

happened to me a few minutes ago

emily this is jessie’s mom speaking

oh hi mrs victoria where is jessie

she has just gone to the supermarket

near her house

she will be back right now would you

like to hold

yes please just hold the line please

when jessie comes home i’ll tell her

jessie emily is calling you i told her

to hang on while waiting for you

thanks so much mommy hello my friend i

just came back from the supermarket

don’t worry jesse you won’t believe what

i’ll say

what happened i called you but the wrong

number

more importantly the stranger is a man

and i said hello my sweetheart

oh really how can you make a shameful

mistake like that

i don’t know where to hide i had an egg

on my face

come on girl it’s not serious like you

think

okay jesse how are you getting on with

your new job

i love my job now i easily fall in line

and complete

all duties each day i really love this

feeling

glad to hear it ah emily

what did you call me for oh nothing

important

just to ask you if you can come out

tomorrow night

okay so where will we go shall we have

dinner together or just drink coffee

it’s up to you if so let’s have dinner

then

go to drink coffee is that fine

i agree dinner is my treat

awesome so did you decide which

restaurant we eat at

not yet eastwood beer and grill

i just read the interview about the

eating place it seems to be a good

restaurant

what restaurant did you say i did not

hear clearly

i said eastwood beer and grill

emily i didn’t hear anything would you

mind speaking up a bit

[Music]

i think i’m breaking up let me move to

another place to have a better

connection can i call back right now

because i’m having a bad connection

yeah you should do that

[Music]

jesse can you hear me now more clearly

a little bit can you speak louder

i’m trying to find every corner of my

house to have a good connection

clear emily which restaurant did you say

eastwood beer and grill eastwood beer

and grill

uh have you been to this restaurant how

do you spell that please

e-a-s-t east wood

oh got it what is the exact address

in hilton amsterdam central station

deal what time can we go

uh six pm is that okay

too early jesse i just get home from

the office at that time what about seven

that’s okay i’m free so whatever you

want

okay so we have a date in eastwood beer

and grill at 7 pm

then drink coffee deal

all right uh can i hang up the phone

first because i have some work to do

okay bye bye emily see you tomorrow

goodbye jesse see you

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