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after paying for your shirt you notice

the return policies printed on the

receipt

what items are excluded from the return

policy

what items are excluded from the return

policy

the sentence means please note that all

sale items are excluded from this policy

and are non-returnable

you’re at the clothing store and want to

try on a few shirts

how many items are allowed in the

fitting room

how many items are allowed in the

fitting room

the notice says that a maximum of three

items per customer

are permitted inside the fitting room

you’re planning to buy an instant meal

how much water do you add and what do

you do once it’s added

how much water do you add and what do

you do once it’s added

you add 100 cc’s of boiling water

wait three to five minutes then stir the

contents

[Music]

with your receipt you also received a

coupon

where do you have to present the coupon

it says present this coupon at the cash

receive a 20

discount off all items

you are at a lost and found office at a

train station

where you’re hoping to retrieve a wallet

that you’ve lost

the staff member presents you with a

form to fill out

what information do you need to fill out

to complete the form

what information do you need to fill out

to complete the form

the form states that you need to fill

out your name address

phone number and a description of your

lost property

you are at a train station where you’re

trying to reserve a seat on an express

train

using a ticket machine a special notice

is posted on the machine

which option should you use to reserve a

seat on the express train

which option should you use to reserve a

seat on the express train

the notice says that you should go to

the counter if you would like to reserve

a seat on an express train

[Music]

you’ve just arrived at your destination

and you’re attempting to exit the train

station

unfortunately the exit you usually take

is blocked by some ongoing renovations

a signboard is posted informing you of

another route

how should you proceed

the sign tells you to go back in the

opposite direction

take the escalators up to the second

floor and to turn right

and take the east exit

you are on a platform at a train station

where you’ve been waiting for your train

it appears to be running late suddenly a

message appears

on the display what does the message on

the display mean

what does the message on the display

mean

the display reads train services on this

line have been cancelled due to an

accident on the train tracks we

apologize for the inconvenience

[Music]

you are at a train station reading a

leaflet that you found at the train

station

the leaflet is advertising a new

shopping center that just opened

how do you get to the new shopping

center

how do you get to the new shopping

center

the leaflet says that you can use

platform 4 or platform

2 if it’s a sunday to get to the new

shopping center

[Music]

you’re reading an event guide and are

going to see an upcoming art event

what does the guide say about bringing

food to the event

what does the guide say about bringing

food to the event

the description reads that if you bring

your own food or drinks they will be

confiscated

okay welcome back to weekly words

weekly words uh i’m alicia and today

we’re going to talk about

words that make you sound smart oh i’m

all over this one

first word is esoteric when something is

esoteric

it’s all right so the word esoteric

refers to

something that requires specialized

knowledge so in a conversation

somebody might use this word to say

sorry to be esoteric

and then they’ll continue talking about

some subject or some concept that

requires a certain level of knowledge in

the given field

next word superfluous superfluous just

means

extra really can a person be superfluous

so superfluous yeah just

just refers to stuff that’s um maybe not

necessary or the x the extra just

stuff or extra extra things in a given

context so maybe you know

oh i have so much superfluous stuff in

my kitchen of course using superfluous

in such a casual way like that is very

unnatural but you could do it

if you really wanted to sound smart

acquiesce acquiesce

means to um like you might have oh

can i say a line from pirates to the

caribbean something like he will not

acquiesce to your request or she will

not acquiesce to your request

just means she won’t obey or listen or

do as

told um but that’s it’s it’s the same

exact meaning to acquiesce to accept

something

uh yeah to go along with angst angst

refers to just kind of this

like that that unhappy feeling this sort

of angry or maybe melancholy

or just feeling like you know you’re

misunderstood so a teenager

or i suppose a teenager themselves might

not use this word but the parents of the

teenager might say

oh my teenager is so filled with angst

kitsch kitsch kitsch refers to in my

mind anyway

just um junk honestly it’s the little

things that you know

might crowd your house like a snow globe

or special little ornaments or just

you know decorative knickknacks you

might say oh my aunt’s

apartment is really kitschy it means she

has maybe like a lot of knickknacks or

the style is just kind of

all right that is the end so those were

a few words to make you sound

smart i hope that you learned something

i certainly did and i’ll see you again

next time thank you

bye welcome back to weekly words i’m

alicia and today we’re going to talk

about

overused business idioms also known as

buzzwords

all right first is thinking outside the

box this is a phrase that means just

thinking differently or you know outside

the norms of regular thinking which

would be inside the box

and then choosing to think about

something in a different way might be

considered outside the box so it’s

usually a compliment like

great job thinking outside the box

stevens the next word is the bottom line

the bottom line

just refers to kind of the um the

end-all of the situation like

in a sentence the bottom line is we have

to make more sales next month

meaning this is the one thing that we

really need to focus on

the next word is hit the ground running

it just means to start well

if you think about a runner of course a

runner as soon as maybe they touch the

ground at a race they are running

and it’s sort of the same thing here

except in a business sense so as soon as

a project starts

they’re going they’re you know pushing

forward on the project you might say

um next week we’re going to start the

new project let’s hit the ground running

we need to get a good start next word is

giving 110

it just means giving your all or making

your best effort to do something so of

course 100 percent is the maximum in a

given situation

but giving 110 percent means that you

know your boss

presumably wants you to give more than

your best so it just means work really

hard

as in hey we have that meeting coming up

next month let’s give a hundred and ten

percent to make sure all of the

materials are finished by then

it is what it is it is what it is it’s

just a phrase that often wraps up a

conversation sometimes it can be a

negative situation

like you hear oh sales are down this

month well it is what it is

meaning there’s nothing we can do or

that’s just the situation right now um

it’s just uh yeah just a filler phrase

really

my stomach’s making noise onward end

that is the end it says end here yay i

hope you learned something today

and i will see you again next time thank

you for watching

bye all right welcome back to weekly

words my name is alicia this week we’re

going to look

at the internet today this sounds scary

let’s begin

the first word is live tweet live tweet

is uh

for those of you who have a twitter

account when you are watching something

or listening to something as it happens

a popular tv show or an awards show and

you write your comments on twitter as it

happens that’s called

live tweeting something in an example

sentence i live tweeted the grammy

awards this year it was a lot of fun

that’s a lie the next phrase is binge

watch binge means to do something to

access or to do something too much

so now that um services like hulu or

netflix or other

tv or movie viewing services there might

be different ones in your country

are available people like to binge watch

their favorite tv shows meaning they can

sit and watch all of their favorite tv

show in maybe a weekend or a week or

something like that if they just sit for

hours and hours

i binge watched all of house of cards

this season i loved it

that’s a true story next next

the next word is neck beard oh my god i

can’t believe we’re teaching them this

it’s not a very nice word it typically

i’m gonna get in trouble a neck beard

is a rude word that’s used to refer to

people

typically men who do not have very good

hygiene do not have very good personal

care habits and as a result

their beard which typically on men’s

faces is maybe in the chin or the

jawline goes onto their neck

in a sentence there are a lot of

neckbeards on the internet

make sure you don’t have a neckbeard

i don’t know next is fandom

fandom refers to a a group of fans of

can be a video game it could be an

athlete it could be a singer whatever

when you talk about

any group of fans you can refer to them

as the fandom

for example video game fandom on the

internet is

everywhere it’s so popular video games

are maybe your favorite tv show

change direction the story has suddenly

changed and everybody is really upset

about this change you might say

oh that recent change in the story has

the fandom upset

the next word is hyper connected hyper

connected refers to somebody who

just always has an interconnection

someone who always has an internet

connection whether it’s their smartphone

or their tablet or their

pc whatever it is they might use to

connect to the internet they are always

connected they are

hyper means super you might say i like

to stay hyper connected so i always have

all the news

and that’s the end of the internet today

those are some words that you might

encounter today on the internet

so if you see them that’s what they mean

give them a try and we will see you

again next week for more weekly words

bye

want to speak real english from your

first lesson sign up for your free

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englishclass101.com

hi everyone i’m gabriella how are your

english listening skills

in this video you’ll have a chance to

test them out with a quiz

first you’ll see an image and hear a

question

next comes a short dialogue listen

carefully and see if you can answer

correctly

we’ll show you the answer at the end are

you ready

a man is reporting about his company’s

sales performance at a meeting

which two charts is he using for his

presentation

[Music]

please look at the handout the left

chart shows our company’s sales over the

past three years

and the sales forecast for the current

year and the right chart shows the

monthly breakdown in sales up to october

of this year

now please have a look at the left chart

it shows that sales have been steadily

increasing over the past three years

and if we can keep increasing our sales

the total sales for this year will show

an increase over

last year next please look at the right

chart

the right chart shows that the campaigns

we ran in april and august were fairly

effective

i see but the sales decreased in may and

september following the campaigns

yes but this kind of decrease is

unavoidable i expect the annual sales

for this year will show an increase over

last year

if we can keep increasing our sales

which two charts is he using for his

presentation

a man is reporting about his company’s

sales performance at a meeting

which two charts is he using for his

presentation

please look at the handout the left

chart shows our company’s sales over the

past three years

and the sales forecast for the current

year and the right chart shows the

monthly breakdown in sales up to october

of this year

now please have a look at the left chart

it shows that sales have been steadily

increasing over the past three years

and if we can keep increasing our sales

the total sales for this year will show

an increase over last year

next please look at the right chart the

right chart shows that the campaigns we

ran in april and august were fairly

effective

i see but the sales decreased in may and

september following the campaigns

yes but this kind of decrease is

unavoidable i expect the annual sales

for this year will show an increase over

last year if we can keep increasing our

sales

a woman is talking with a man who works

for an outsourced printing company about

a brochure for a new product

when is the deadline for the first

design draft for the brochure

[Music]

we decided to launch the new product on

october 15th

and we’d like to offer you the contract

to make the brochure

thank you so much we’re definitely

excited about helping you with this

project

so could you tell us a bit about the

schedule when will you need everything

well considering the time needed for

printing we’d like to get the brochures

to the printing stage by the end of

september

so would it be possible for you to get

us the first design draft by the middle

of august

well we’d like to give you three design

options for the initial draft

and then have you choose the one which

best fits your concept

then we’ll make the final design based

on your choice so it’ll be very helpful

if you could give us two more weeks to

prepare for this stage

hmm okay maybe one month will be enough

time to choose one of the designs you’ve

made

and then decide on the final design

alright we’ll be counting on you

you’re in good hands our design team is

the best thank you so much

when is the deadline for the first

design draft for the brochure

a woman is talking with a man who works

for an outsourced printing company

about a brochure for a new product

when is the deadline for the first

design draft for the brochure

we decided to launch the new product on

october 15th

and we’d like to offer you the contract

to make the brochure

thank you so much we’re definitely

excited about helping you with this

project

so could you tell us a bit about the

schedule when will you need everything

well considering the time needed for

printing we’d like to get the brochures

to the printing stage by the end of

september

so would it be possible for you to get

us the first design draft by the middle

of august

well we’d like to give you three design

options for the initial draft

and then have you choose the one which

best fits your concept

then we’ll make the final design based

on your choice so it’ll be very helpful

if you could give us two more weeks to

prepare for this stage

hmm okay maybe one month will be enough

time to choose one of the designs you’ve

made

and then decide on the final design all

right we’ll be counting on you

you’re in good hands our design team is

the best thank you so much

a man and a woman are talking about

preparations for a presentation they’ll

be making tomorrow at their office

what will the woman check after the

conversation ends

[Music]

okay i think we’re almost ready for the

presentation tomorrow

just a few more things the meeting will

start at 9

sharp so could you double check the

meeting room today yep

i’ve already checked the room ok great

did you make sure the projector is

working ok

oh i was gonna check the projector

tomorrow morning when i have my laptop

no we’ve got to get that checked today

we won’t have time to deal with it in

the morning if there’s a problem

so make sure to check that projector

today that’s the most important thing

okay

will do and did you get the copies of

those handouts

ms tanaka is making them now let’s see

what else oh did you check the

whiteboard

yes i did sometimes the pens don’t have

enough ink left in them

did you get a chance to check them not

yet but i’ll make sure to do that later

yes please make sure to do that today

what will the woman check after the

conversation ends

a man and a woman are talking about

preparations for a presentation they’ll

be making tomorrow at their office

what will the woman check after the

conversation ends

okay i think we’re almost ready for the

presentation tomorrow

just a few more things the meeting will

start at nine

sharp so could you double check the

meeting room today

yep i’ve already checked the room okay

great

did you make sure the projector’s

working okay oh i was going to check the

projector tomorrow morning when i have

my laptop

no we’ve got to get that checked today

we won’t have time to deal with it in

the morning if there’s a problem

so make sure to check that projector

today that’s the most important thing

okay

will do and did you get the copies of

those handouts

ms tanaka is making them now let’s see

what else oh did you check the

whiteboard

yes i did sometimes the pens don’t have

enough ink left in them

did you get a chance to check them not

yet but i’ll make sure to do that later

yes please make sure to do that today

a man and a woman are talking about the

layout of a meeting room

how are they going to arrange the tables

[Music]

let’s move the tables for tomorrow’s

meeting all right

shall we put all the tables in the

center of the room so that everyone

faces each other

well there’s going to be a group session

first so let’s separate the tables into

four sections

four people will be seated in each group

okay

and i’ll put some pens and pads of paper

on each table

thank you and we’ll have a short

presentation at the beginning of the

session

so we need a projector here all right

also

we’re going to use a whiteboard aren’t

we is it okay if i put the whiteboard

next to the screen

well how about putting the whiteboard at

the other end of the room

that makes sense after the meeting we

need to put everything back where it was

in four rows of two tables per row

how are they going to arrange the tables

a man and a woman are talking about the

layout of a meeting room

how are they going to arrange the tables

let’s move the tables for tomorrow’s

meeting

all right shall we put all the tables in

the center of the room so that everyone

faces each other

well there’s going to be a group session

first so let’s separate the tables into

four sections

four people will be seated in each group

okay

and i’ll put some pens and pads of paper

on each table

thank you and we’ll have a short

presentation at the beginning of the

session

so we need a projector here all right

also

we’re going to use a whiteboard aren’t

we is it okay if i put the whiteboard

next to the screen

well how about putting the whiteboard at

the other end of the room

that makes sense after the meeting we

need to put everything back where it was

in four rows of two tables per row

a man and a woman are talking about

office supplies

what will the man order

[Music]

every month you need to check our office

supplies and order any items that are

running low

this time let’s take a look at them

together here’s the checklist

okay that sounds good well starting with

the paper

it looks like there’s only one box left

we use lots of paper every day

so let’s order two more boxes okay

the printer is out of color ink should

we order that

we don’t really print documents in color

so we don’t need to worry about that

okay looks like these whiteboard markers

are running out of ink

right those need to be replaced we get a

discount if we order them in sets of

five so let’s do that

okay and while we’re at it can we order

a mouse

sometimes it works but sometimes it

doesn’t that’s probably because it’s

running out of batteries

let’s check the stock of batteries and

order more if we don’t have many left

sure well we have three batteries here

you can take two of these for your mouse

but buy a six pack of batteries to

replace them

what will the man order

a man and a woman are talking about

office supplies

what will the man order every month you

need to check our office supplies and

order any items that are running low

this time let’s take a look at them

together here’s the checklist

okay that sounds good well starting with

the paper

it looks like there’s only one box left

we use lots of paper every day

so let’s order two more boxes okay

the printer is out of color ink should

we order that

we don’t really print documents in color

so we don’t need to worry about that

okay looks like these whiteboard markers

are running out of ink

right those need to be replaced we get a

discount

if we order them in sets of five so

let’s do that okay

and while we’re at it can we order a

mouse sometimes it works but sometimes

it doesn’t

that’s probably because it’s running out

of batteries let’s check the stock of

batteries and order more if we don’t

have many left

sure well we have three batteries here

you can take two of these for your mouse

but buy a six pack of batteries to

replace them

a woman and a supplier are talking on

the phone

what is the woman going to get for the

sale

[Music]

i need you to deliver some more sweaters

in time for the sale next month

okay what do you need we need a thousand

of the small red sweaters

and 400 of the medium red sweaters

and we also need 600 of the small green

sweaters

and 200 of the medium green sweaters by

the end of this month

red and green sweaters actually we’re

running low on green sweaters and we’re

waiting on some green yarn from our

supplier

we’ll get you started with the red

sweaters though no no no

we need the red and green sweaters

together

so please just get as many green

sweaters ready as you can

okay i think we can get 200 of the green

sweaters to you on time

which size has higher priority the small

ones take priority

sorry for such short notice but we

really need your help

all right we’ll do our best we’ll get

those green sweaters to you along with

all the red sweaters you ordered

what is the woman going to get for the

sale

a woman and a supplier are talking on

the phone

what is the woman going to get for the

sale

i need you to deliver some more sweaters

in time for the sale next month

okay what do you need we need a thousand

of the small red sweaters

and 400 of the medium red sweaters

and we also need 600 of the small green

sweaters

and 200 of the medium green sweaters by

the end of this month

red and green sweaters actually we’re

running low on green sweaters and we’re

waiting on some green yarn from our

supplier

we’ll get you started with the red

sweaters though no no no

we need the red and green sweaters

together

so please just get as many green

sweaters ready as you can

okay i think we can get 200 of the green

sweaters to you on time

which size has higher priority the small

ones take priority

sorry for such short notice but we

really need your help

all right we’ll do our best we’ll get

those green sweaters to you

along with all the red sweaters you

ordered

did you get it right i hope you learned

something from this quiz

let us know if you have any questions

see you next time

[Music]

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