English conversation Hotel checkin

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good morning oh and in case i don’t see

you good afternoon good evening and good

night

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hello sir how can i help you

i have a reservation for today it’s

under the name of bennett can you please

spell that for me sure

b

e n n e t

t

yes mr bennett we’ve reserved a double

room for you with one bed for two nights

is that correct

yes it is excellent

we already have your credit card

information on file

if you’ll just sign the receipt along

the bottom please it’s 240 dollars

well what’s included in this cost anyway

a full continental buffet every morning

free airport shuttle service and use of

the hotel safe are all included so

what’s not included in the price

well you will find a mini bar in your

room

use of it will be charged to your

account

also the hotel provides room service at

an additional charge of course okay

here’s your key you are in room 321 on

the third floor

to get to your room take the elevator on

the ride up to the fourth floor

turn left once you exit the elevator and

your room will be on the left hand side

a bell boy will bring your bags up

shortly

great thanks

breakfast is from 6am

thanks

oh where’s the sauna please i might use

it later

our wellness center is in the basement

should you have any questions or

requests please dialed 9 from your room

also there is internet available in the

lobby 24 hours a day okay and what time

is checkout at midday sir

okay thanks

my pleasure sir enjoy your stay

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choose the correct answer

mr bennett has reserved

a single room with one bed for two

nights

a double room with one bed for two

nights

a double room with two beds for two

nights

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does the hotel have an airport shuttle

service

yes

no

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at what time can mr bennett check out of

the hotel

in the afternoon

at 12 o’clock before 11 a.m

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all of the following are included in the

price except a full continental buffet

airport shuttle service

room service

use of the hotel’s safe

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breakfast starts at

six in the morning

five in the morning

seven in the morning

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internet service is not available in the

hotel

is available in the room is available in

the lobby

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so

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