What Can I Do For You At the Post Office English Conversation for Real Life

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in the post office

nowadays we always prefer telephone

calls emails and text messages

however sometimes you still need to send

a gift to someone a written note or a

postcard let’s watch this video to learn

about some conversations in the post

office

situation one buying postcard

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mary what are you doing

nothing mommy what’s up

grandpa just sent you a box of presents

come here

oh i really want to come to london to

visit him i miss him so much

you can send him a postcard when i lived

in florida alone grandpa always wanted

me to send him something every week

really i haven’t sent a postcard before

i will give it a shot where can i buy it

mommy

in the post office it’s the nearest

okay i will go there this afternoon

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hi i want to buy a postcard please

hello which kind of postcard do you want

i don’t know

this is the first time i buy a postcard

you give me some suggestions please

let’s see

who do you send postcards to

i’m sending it to my grandfather he is

living in london

so maybe he misses new york so much you

should buy the postcard with the picture

of new york

there are some new york postcards you

can choose one by

yourself great he told me that he has

just come to new york three times when

my mom got married when i was born and

last summer

how many postcards do you want

i just want to buy one but there are

many beautiful postcards so i will have

three

okay do you want to buy a stamp as well

no thanks i will buy it later what time

does your post office open

from 8 30 to 5 pm you can bring your

postcard here in that time

okay i see thank you so much

you are welcome

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situation 2 sending a package to

california

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welcome what can i do for you today

hello i would like to send this package

to my brother

where is it going

to california my brother is working

there

how would you like to send it

express delivery or standard delivery

what are the differences

it depends on how quickly the package

has arrived

how long does express delivery take

about three days and standard delivery

takes about one week

absolutely express service costs a

little higher

okay it’s not a big problem i choose

express delivery

what does the package contain

are they value goods or fragile goods

not at all there are some clothes and a

watch i bought them for him as a

surprise gift

the watch is a fragile good

do you want me to pack it with bubble

wrap

that will be better please help me wrap

them

okay please fill in these shipping

details while i am packing them for you

including name phone number

address and the contents of the box

okay no problem

i’m done

let me see

oh you forgot to write the recipient’s

address it’s the most important field

please fill in all the required

information

oh i’m so sorry let me complete it

okay this is your wrapped package

let me weigh it for you then i will

calculate the cost for you

it’s 1.5 kilograms

how much is it

it’s 13.95

okay here you are

thank you

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situation three receiving package

hi daddy how is it going

i’m good baby how are you

oh good daddy i just finished my final

exam i got a plus for math

oh great

you are a star i will buy a gift for you

what do you want sweetie

i’m not sure a scarf is okay

sure i will buy you a pink one do you

like tea my hotel is close to a wit up

store

no daddy when will you come back home

i’m not sure baby maybe i have to be

here for

two months more

oh i miss you so much daddy

i miss you too

oh it’s working time i have to be back

to work the package may arrive in one

week they will send you an sms about a

parcel arrive notice

okay thank you dad love you

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good morning how can i help you

i got a message about a parcel that

arrived noticed two days ago can i get

it here sure can i have your name please

my name is emma emily

okay

wait for me a couple of minutes i will

check it now

okay that is a parcel from birmingham

oh it’s here you have a parcel of 1.5

kilograms from mr john let me take it

for you

here you are

thank you

how much is the shipping cost

the cost is prepaid by mr john you just

need to sign your name here

where is it

here please sign your name here and then

write your full name below

okay

thank you so much

you are welcome bye

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goodbye