English conversation Hotel Check Out

good morning oh and in case i don’t see

you

good afternoon good evening and good

night

this video will take you through a

common english conversation for checking

out of a hotel

mr walter is in london for a business

meeting

he stayed two nights in a hotel and now

he comes to the front desk to check out

pay the bill and leave to the airport

good morning mr walter how can i be of

assistance today

yes please i need to check out now

here’s the key to my room

okay i’ll just bring up your account

great

did you enjoy your stay with us yes for

the most part

was there anything from the minibar no i

didn’t have anything

all right then the bill comes to 115.67

including tax how would you like to pay

for that

i’ll pay cash but i’ll need a receipt so

i can charge it to my company

absolutely here we are sir

thanks now i need to get to the airport

i have a flight to catch at three

o’clock so what’s the quickest way to

get there

we do have a free airport shuttle

service

that sounds great but will it get me to

the airport on time

yes it should the next shuttle leaves in

15 minutes and it takes approximately 30

minutes to get to the airport

fantastic i’ll just wait in the lounge

area

will you please let me know when it will

be leaving

of course sir if you like you can leave

your bags with the porter and he can

load them onto the shuttle fee when it

arrives

that would be great thanks we look

forward to seeing you again soon

have a safe trip home thank you

see you next time

[Music]

exercise choose the correct answer mr

walter wants to

book a room leave the hotel

change the room

[Music]

mr walter wants to leave the hotel

did he enjoy the stay at the hotel yes

he did

no he didn’t

yes he did

did he take anything from the minibar

yes he did no he didn’t

[Music]

no he didn’t

how will mr walter pay the bill

he will use credit card he will pay cash

he will use his personal check

[Music]

he will pay cash

the bill doesn’t include tax includes

[Music]

tax the bill includes tax

mr walter needs a payment receipt so

that he can

keep it as a proof use it at the airport

charge the bill to his company

[Music]

mr walter needs a payment receipt so

that he can charge the bill to his

company

how long does it take to get to the

airport

a quarter of an hour half an hour

20 minutes

an hour

how can mr walter get to the airport

by snuffle by shackle

by shuttle by shuffle

mr walter can get to the airport by

shuttle

the airport shuttle services

for free included in the bill

[Music]

the airport shuttle service is for free

mr walter will wait in the lounge area

leave the hotel immediately look for a

taxi

[Music]

mr walter will wait in the lounge area

[Music]

check out to return room key settle

one’s hotel bill and leave the hotel

mini bar a refrigerator in a hotel room

containing a selection of drinks which

if consumed are charged to the occupants

bill

receipt a piece of paper that you get

from someone is proof that they have

received money or goods from you

[Music]

bill a printed or written statement of

the money owed for goods or services

charge it to my company he plans to

submit a reimbursement claim to his

company so as to get back the money he

paid

lounge area an area in a public place

such as a hotel

airport or club where you can sit wait

and relax

[Music]

you