Five Numbers That Could Reform Healthcare

so it was one of those uh

great saturday mornings uh you know the

type when you get a

sleep in and have a nice relaxing day

a young man rolls out of bed to get that

second cup of coffee

and as he’s coming back into the uh

bedroom

his wife is standing in the door of the

bathroom and says han come on in i want

to show you something

so he walks in the bathroom and there on

the counter

um of the sink is a positive pregnancy

strip they both yell and scream they hug

each other

they they jump back into bed and they

begin to talk about all the sort of

things that you would talk about when

you’re expecting a baby

um you know it’s going to be a boy or a

girl

doing do we need to quit our jobs do we

need a bigger house

uh when do we tell our parents boy this

is scary how are we going to be able to

afford a baby

how are we going to find child care all

the sort of things that a young couple

would would

talk about so on monday morning uh

as it rolled around they were able to

call the obese

office and make an appointment for later

that week

both took the day off went in to

see the obstetrician and did the sort of

things that you

would would typically do in a doctor’s

office filled out the forms

you know sat in the waiting room they

were brought back um

of course again just verifying some

information

did you know height and weight and blood

pressure

took some lab tests and also did a first

ultrasound

so as the staff person was sitting there

talking to the young couple

getting all that information validating

information asking them certain

questions

all of a sudden she became very very

quiet and

very noticeable to the young couple and

made them both very very nervous and

they sat there in silence as a young

woman said to them

the doctor will be in to see you in a

few minutes so

definitely a change in tone a few

minutes went by

seemed like hours to the young couple

and finally the ob gyn came

in and after some pleasantries and

congratulating the young couple

talking about this great part and their

life great moment in their life

began to talk a little bit about the

practice and then again

very quietly uh grabbed the stool pulled

it up

and she looked at them at the end and

the eyes and said you know i’m very very

concerned about your baby

very concerned about your baby’s

diagnosis

and the young couple looked at the

doctor and thought diagnosis

you know this is our first visit what do

you mean diagnosis and she said well

your baby is a 4-3-6-0-4

and the young woman said

4-3-6-0-4-4-3-6-7-4 that’s our zip code

and the physician looked them in the

eyes and said exactly

and what we found in our country is that

the

five most important numbers in your life

many times is your zip code

the zip code of where you were born who

your parents

were how you lived your life the social

and economic conditions of your life

and that alone that in genetics has more

to do

about your health and well-being than

anything we do in health care

any clinical thing we can do and again

as we’ve seen the events unfold over the

last few months

one of the things that people now hear

about are these social economic

factors something we call the social

determinants of health

in the united states if you go to our

major cities and rural areas across the

country

you can see a 10 a 20

a 30-year difference 30-year difference

in life expectancy

in the united states so so how in the

heck does that happen

how can you literally be blocks

a quarter of a mile away from each other

and have a life expectancy difference of

20 plus years

and why we talk more about it why has

that not been an issue

and a lot of these issues it’s just been

our indifference to these issues

it’s not that we haven’t known about

them it’s not that parts of our society

have worked to address these

we’ve just never integrated them into

the way that that we take care of people

in our lives

so right now we have a large industry

large health care industry

that really is on a path they’ve been on

a path

uh since the 1930s almost a hundred

years

path and if you look at how they’ve

consumed resources in this country

the amount of dollars spent on health

care just continues to climb

and probably the last dozen presidents

have all said the same thing we have a

major problem in our country in health

care spending is out of control

we said that when it was five percent of

the gdp we said it when it was 10

of the gdp and now in just a short

period of time it’ll be 20 percent of

our growth semester

product and there’s really nothing we

can do about it it’s demographic driven

it’s trend driven and yet we spend six

trillion dollars

on health care and you really have to

ask yourself is that really the right

thing to do

given how we think about health care

today

and you’ve seen these statistics along

the way

when we begin to look at what we get for

the six trillion it’s one thing to say

oh man we get

it’s like going to the four seasons it’s

the best everything is taken care of

but yet we have this huge difference in

life expectancy

costs which are a critical issue in our

country

the number one cause of personal

bankruptcy is related to health care

costs

seniors 85 year olds filing bankruptcy

at an all-time high why because of

health care costs

we have more preventable deaths we have

high instances of hospital-acquired

infections

uh deaths from medical errors and so you

begin to look at all these issues you

say well

uh your truly is this relationship how

we should spend our six trillion dollars

and this graph is the countries we

typically compare our suit

compare ourselves to and the lighter

boxes

point out that you’re actually worse

than the other countries and as you see

the united states is very lower

so we have 30 million people that are

uninsured

in this country 30 million people and

yet when you begin to look at the

financial

impact on them and what we’re getting

for our dollars you have to really ask

yourselves

about the model so one in three people

say they can’t access health care

because of

cost one in three people say the biggest

worry

of their lives is health care costs one

in ten

one in ten americans in a gallup poll in

the last few months reported that they

knew someone

who died premature prematurely

because they couldn’t afford health care

so

as we think about our health care system

and we want to

celebrate our health care health care

system we really have to be concerned

that we really have the right model so

one of the things

that we have seen in the last couple

weeks unfold with covet and house covet

has

impacted certain racial and ethnic

minorities at a much much higher rate

and all of a sudden we’re talking about

social and economic conditions and what

many people would call the social

determinants of health

the who defines social determinants of

health

is really those things that kind of go

back to your zip code

where you grew up who your parents were

what kind of home you lived in what kind

of

resources what kind of opportunities you

have that

is more important to your health and

well-being than anything we do

clinically

in healthcare settings and as you look

at the chart here

twenty percent of health care twenty

percent of your health and well-being is

related to health care

and the other things are far more

important in your overall health and

wellbeing and it kind of makes sense

uh you don’t hang around hospitals every

day if you think about your health and

well-being you don’t run to a hospital

but but it’s those things that are

critically important

so about a decade ago i worked for a

healthcare organization

and we thought we would um you know

address

obesity and a lot of health systems

around this country do what they call

community needs assessments

and it was part of the affordable care

act it is something that we have

been most most health systems have done

for a long long time even before the

affordable care act and

you know we we looked at kind of what

came out of it we said well bc is a

problem let’s invest some dollars in

obesity so we created these great

learning maps

uh we hired uh you know um trainers

and we created maps for different sort

of ages and for their

for their parents and we put them into

the schools and the summer clubs and the

y’s and all those sort of things

so this goes on for a while we felt

pretty good about ourselves and

after four or five months the um the

trainers asked for a meeting and they

weren’t happy

and they they said this isn’t working

and

we said okay what do you mean it’s not

working these kids are hungry

and our response was no no no we didn’t

sign up for hunger

we signed up to teach them to eat

healthy and they go they can’t eat

healthy

because they can’t afford good food and

their obesity is

linked to the food and what we found out

is that food is a major health care

issue in our country pretty basic

healthy moms healthy babies

we just you know want to make it a

welfare issue in our country

and so we have this issue that food

is medicine hunger is a health issue 13

percent of households are food insecure

uh 19 of their children 33

of single moms and and children are food

insecure that means they miss

100 meals a month and the meals

they do have aren’t all that good

and yet we spend six trillion dollars

on all the stuff in health care and we

have people

uh in in our communities all over our

nation

that are struggling with food insecurity

and what this led

us to do is we’ve now screened for food

insecurity for

over 10 years we’ve done you know three

to four million screens

we provide short-term food needs baskets

of food

make food available we have food

pharmacies where doctors can write

scripts

and individuals can sit down with a

counselor a dietitian

and really plan out meals that they can

afford that are nutritious and

especially if they have some medical

conditions

we started an inner city grocery store

in a food desert because

no grocery store no grocery chain would

help us we’ve done farms mobile meals

and

and really this idea is how can we take

care of someone

clinically and yet not look to all these

social issues in life

and so what we’ve done over the last

decade

is now we’ve begun to screen for the 10

social determinants of health

and go back again we can spend all this

time and effort taking care of someone

clinically

but wouldn’t it make sense to you that

when you went into a doctor’s office

they asked you do you have access

to good food can you really take care of

yourself from a

nutrition standpoint do you have the

economics to take care of yourself

um you you live in a safe home uh do you

have money to afford the procedures i’m

going to ask you to do

and the the prescriptions i’m going to

give you

behave your health you have utilities on

you have transportation

do you have employment all those things

are critically important

but yet we look at a person physically

and yet we never look at these socially

determined health and if you think about

how healthcare has evolved in our

country

it’s really not made all that much sense

and the problem

um that we have is that for all the

right reasons we built hospitals across

america

and uh today we have some you know major

beautiful hospitals one of those

is an organization i work for uh you

have to have glass on your on your big

buildings today and really we have a

hospital-centric model

and it’s been that way since world war

ii when

because of the hill burton act we built

six seven thousand facilities in four

thousand communities

and guess what we still think of

hospitals as a central part of your

health

and my guess is you do not i do not uh

and really when we think about

care and the type of kind of care that

we want to deliver in the future

it’s really much more consumer based

it’s much more holistic

it has to take into account the social

determinants of health and other things

including life purpose

and really what we need to do is move

away from this hospital-centric model

what kovit has taught us is that

hospitals are critically important

absolutely

we do not need more hospital beds in

this country by the way what we need to

do

is invest in those services outside of

hospitals

and we have a broken health care system

we need to fix it and now is the time to

fix it

what we do have though are the best

caregivers in the world

no doubt about it but we’ve asked them

to work in a model that that really

doesn’t work

so really it’s time for a new model and

in it starts with reallocating our

spending

we are spending a lot of money we have

this massive healthcare industry

pharmaceutical companies hospitals

insurance companies medical device

manufacturers we’re spending tremendous

amounts of money

and it’s a major issue it’s a major

industry

it’s a major political force and either

we all need to spend

more money in order to address these

other things

taxes more or we really need to

reallocate health care spending

hard thing to think about hard thing to

do very very political

we need a national focus on the social

determinants of health

when we look at the impact of covet and

why

covet has impacted certain minorities uh

and and not others it’s because of those

social conditions

it’s because of their social and

economic health and we don’t have any

focus we should mandate

tomorrow that every health care facility

screens for the 10 social determinants

of health and oh by the way

we are now screening employees we screen

our employees

with the idea that that if you screen

employees you can

interact in their lives higher retention

higher recruitment lower health care

costs

higher productivity doing those things

for your employees for all the right

reasons

as well we need to invest in senior care

um kind of a travesty what’s happening

right now in senior care in this country

everyone

is throwing shots at senior care

governors media

lawyers and really what do we expect

it’s a bit of hypocrisy to complain

about senior care

when we reimburse senior care less than

we do a budget hotel

and for that we’re expected to provide

great clinical care

with with the with the best staff

beautiful facilities

three meals a day and all these

opportunities to you know

be involved in activities and mental

stimulation it just doesn’t work

it’s a highly heavily regulated industry

and yet we we think we care about

seniors but we don’t

and it’s this whole idea in our country

that we don’t value our seniors and

again one more time as we think about

investing

and where investment should be senior

care is one

and of course we’ve seen our problems in

public health huge problem in public

health in our country

as health care costs went up 50

um public health investments went down

25 percent

and over the last decade a reduction in

about 25

of their staffing and what we’ve seen is

we don’t have an integrated public

health system we’re not prepared it’s

not linked we not we don’t have the

right data

and we don’t have the right stockpiles

that needs to change rapidly

so how do we do that so for the last

several years

we’ve been in washington lobbying for a

national commission on health why a

national commission on health

because nothing’s going to change

otherwise the model is going to continue

we’re going to go from 19 to 20

to 25 percent of our gdp we have a long

history of national commissions

we’ve had over 125 national commissions

some of them very very successful

and the charge to a national commission

would be this this is a model that can’t

continue

we need to invest in these other issues

so either we need to increase taxes or

we need to find a new model

and we need to move money from some of

the things that we’ve put

invested in historically and move them

to some of those

other areas and we need to do that over

a period of time

a decade maybe two decades but at least

we would have

a new model so the question for all this

is this zip code going to be the most

five important most important numbers in

people’s lives

sitting here today a pessimist would say

oh absolutely this you know this two

will pass and nothing will change

and optimists would say no now is the

time

this is about america’s priorities this

is about america’s collective will

and a lot of things what we’ve learned

over the last few

uh weeks and months it’s about our

character it’s about the choices

we made and you know i think if you step

back and think about it

if there was ever a time we address

these issues

now is the time thank you very much