[Music]
warranty expires
emily's air fryer is broken
she took it to the store she bought it
to have it fixed
but the warranty expired
watch the video to see what emily did
after that
[Music]
hi
i need your assistance please
hello
how may i help you
my philips air fryer is broken
i need to have it fixed i guess i'll
have to use the warranty
[Music]
okay
did you buy the air fryer from our store
yes i bought it here long ago
did you bring your warranty card or
purchase receipt
yes here is my warranty card
thank you
let me check the information for you
[Music]
i've checked i'm very sorry
unfortunately your airfryer warranty
just expired half a month ago
i'm afraid if you want to fix it you
will have to pay a fee
oh really
i didn't expect that how much will it
cost
it depends on what's wrong with your air
fryer can you tell me its condition
yes
i set the temperature but it didn't heat
up even after a long time
thank you for that information
please wait while our staff check the
airfryer for you
okay
[Music]
thanks for your patience our staff says
your machine has broken heater elements
how much does it cost to repair it
the repair cost is quite high around 250
dollars
possibly even higher than a new air
fryer
so we recommend you buy a new air fryer
what do you think
we now have a new product model with
more advanced features than your old one
do you want to learn more about it
well then i may buy a new one so please
give me information about the new model
yes
my colleague jessica will advise you
sure
jessica
can you introduce her to the new
phillips air fryer okay hi
please follow me to go over there and
see the airfryer
first of all could you tell me how many
people you want to serve with the fryer
there are five people in my family
my old fryer is a bit small
is the new one bigger
yes philips new fryer hd
9650 xxl has the largest size recently
so
it will be perfect for your whole family
you can cook family sized meals such as
a whole chicken or even up to 1.4
kilograms of chips it can serve up to
six portions
that's nice
but is there any other more advanced
feature apart from the size
it has new technology that helps reduce
the fat amounts in food
it can reduce up to 90 percent of fat
and cook 1.5 times faster compared to
cooking in a normal oven
also with this model you don't even need
to turn the food around while cooking
therefore it is not only better for your
health
but also saves you a lot of time
sounds good
i really like philips air fryers because
it's perfect quality and the ability to
cook delicious food
but
i don't know if this new model is easy
to clean
it seems a bit hard to wash that net
don't worry
cleanup will be fast and easy thanks to
the new quick clean basket with a
removable non-stick mesh insert
it is also safe to use in the dishwasher
really
that sounds great
yes
philips also supports a wide variety of
food recipes for this model on the app
new tree
great that's so convenient
i will save a lot of time looking for
food recipes
yes currently our store is also having a
promotion for phillips
you will get a gift of philips air fryer
grill accessories
what is the price of this air fryer now
this product is currently priced at 324
and also covered by a two-year worldwide
warranty
my old air fryer is no more than two
years old
and the heater elements have broken
i don't know if this type is more
durable
may i ask if you regularly clean the
inside of the old air fryer
[Music]
only sometimes maybe once every two or
three months
because it's quite complicated to clean
that part
[Music]
yes
maybe that's why it's broken
you should clean the inside at least
once a month to prolong the life of your
air fryer
okay
i got it now
so i'll take this one
which model is it again
it's a philips hd9650
airfryer
what is the next step
please
fill in some information on this form
i'm done here you are
thank you please let me confirm your
order again
your order includes an hd965096
airfryer priced at
dollars you will receive a gift of
philips grill master kit that fits the
fryer it includes a grill bottom six
skewers and a recipe booklet are you
okay with that
okay
so please sign here and bring the
information to the payment counter
okay thanks
i'll go and pay
i hope you'll have a great time cooking
with the new air fryer
thank you very much
have a nice day bye bye
you too
goodbye hi i've decided to buy a
phillips airfryer
may i have the information form of your
product
here you are
thanks please make a payment for it how
do you want to pay
i will pay my card
your payment is successful
please wait a bit for our staff to bring
along a new air fryer and i will give
you further instruction on the warranty
for your product
okay
no problem
[Music]
this is your air fryer and the gift
here is your invoice
you can find the warranty card and
guidebook inside the box
please follow the instruction on it to
register for a warranty
you'll have seven days to exchange a new
one if there are any issues but for now
please check if everything is fine
okay
let me check
[Music]
no problem everything is good thank you
thanks for shopping with us today by the
way do you want to take back your old
air fryer
no can i leave it here
yes you can
thanks that's all for today
have a nice day
bye bye
you have a nice day too
goodbye
[Music]
thanks for watching
don't forget to like share
comment on my video
please subscribe to learn english with
jessica channel to watch more helpful
videos
goodbye
{{
[音乐]
保修期满
艾米丽的空气炸锅坏了，
她把它带到她买的商店
修理，
但保修期
已过，请观看视频，看看艾米丽在那之后做了什么
[音乐]
你好，
我需要你的帮助，
你好，
我可以 帮帮您
我的飞利浦空气炸锅坏
了 我需要修理 我想
我得使用保修
[音乐]
好的 你是从我们商店买的空气炸锅吗
是的 我很久以前在这里买的
你带保修卡了吗 或者
购买收据
是的，这是我的保修卡
谢谢你
让我为你查资料
[音乐]
我查过了 非常抱歉
不幸的是，你的空气炸锅保修期
刚刚过期半个月，
如果你想修的话 你
将不得不支付费用
哦真的
我没想到它会花多少
钱取决于你的空气炸锅出了什么问题
你能告诉我它的状况
是的
我设置了温度但
即使在一个之后它也没有加热 很长时间了，
谢谢你的信息，
请等待 t 当我们的工作人员
为您检查空气炸锅时
好吗
[音乐]
感谢您的耐心我们的工作人员说
您的机器坏了加热器元件
修理它要花多少钱修理它
的费用很高，大约 250
美元
甚至可能比新空气还高
油炸锅，
所以我们建议您购买新的空气炸锅
您认为
我们现在有一种新产品型号，
比您的旧型号具有更先进的功能
您想了解更多关于它的信息
然后我可以购买新的，所以请
给我信息 关于新型号
是的，
我的同事 jessica 会建议你
确定
jessica
你能介绍她新的
飞利浦空气炸锅好吗 嗨，
请跟我去那里
看看空气炸锅
首先你能告诉我
你想为多少人服务
我家有五个人，我的
旧炸锅有点
小，新的更大，
是的，飞利浦新炸锅 hd
9650 xxl 最近尺寸最大，
因此非常适合您的全家
烹饪全家大小的饭菜，
例如整只鸡，甚至最多 1.4
公斤的薯片，它最多可以提供
六份
，这很好，
但是除了大小之外，还有其他更先进的
功能吗？
它拥有有助于
减少食物中脂肪含量的新技术
与在普通烤箱中烹饪相比，它可以减少高达 90% 的脂肪，烹饪速度快 1.5 倍。
同样使用这种模式，您甚至不需要
在烹饪时翻转食物，
因此不仅有益于您的
健康，
而且还可以节省 你很多时间
听起来不错
我真的很喜欢飞利浦空气炸锅，因为
它的质量非常好，而且可以
烹制美味的食物，
但
我不知道这款新型号是否
易于清洁
它似乎有点难洗网
不要 借助带有可拆卸
不粘网插入物的新型快速清洁篮，无需担心清洁将变得快速而轻松
。在洗碗机中使用也很安全
，听起来很棒，
是的，
飞利浦还支持各种
食物食谱 应用程序新树上的这个模型
太棒了，
我会节省很多时间寻找
食物食谱
是的，目前我们的商店也有
菲利普斯的促销活动
你会得到一份飞利浦空气炸锅
烤架
配件的礼物这个价格是多少 空气炸锅现在
这个产品目前的价格是 324
并且还享有两年全球
保修
我的旧空气炸锅不超过两年
而且加热器元件坏了
我不知道这种类型是否更
耐用
可以我 询问您是否定期清洁
旧空气炸锅的内部
[音乐
] 有时可能每两
三个月
清洁一次，因为清洁那部分非常复杂
[音乐]
是的，
也许这就是它坏的原因，
您应该至少清洁
一次内部 一个月延长
空气炸锅的使用寿命
好的，
我现在知道了，
所以我会拿这个
，这是什么型号，
又是飞利浦 hd9650 空气炸锅
，下一步是什么，
请
在此表格上填写一些信息，
我不知道 在这里，
谢谢，请让我再次确认您的
订单
您的订单包括一个
价格为
美元的 hd965096 空气炸锅 您将收到一份
适合炸锅的飞利浦烧烤大师套件
它包括一个烤架底部六个
烤肉串和一本食谱手册 你
还好吗
好的，
所以请在此处签名并将
信息带到付款柜台
好的，谢谢，
我会去付款，
希望您能愉快地
使用新的空气炸锅做饭，
非常感谢，祝您
有美好的一天，再见
再见，你好，我决定买一个
飞利浦空气炸锅，
我可以把你的产品信息表放在
这里，
谢谢，请付款
你想
怎么付款 我们的工作人员会
带上一个新的空气炸锅，我会为
您的产品提供进一步的保修说明
没问题
[音乐]
这是您的空气炸锅，这里的礼物
是您的发票，
您可以找到保修卡和 d
包装盒内的指南
请按照上面的说明
注册保修
如果有任何问题，您将有 7 天的时间更换新的，但现在
请检查一切是否正常
好的
让我检查
[音乐]
没问题 一切都很好谢谢你
今天和我们一起购物
顺便说一句你想收回你的旧
空气炸锅
不可以我把它放在这里
是的你可以
谢谢今天一切
愉快
再见
你也有愉快的一天
goodbye
[Music]
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