English conversation Hotel checkin
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good morning oh and in case i don’t see
you good afternoon good evening and good
night
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hello sir how can i help you
i have a reservation for today it’s
under the name of bennett can you please
spell that for me sure
b
e n n e t
t
yes mr bennett we’ve reserved a double
room for you with one bed for two nights
is that correct
yes it is excellent
we already have your credit card
information on file
if you’ll just sign the receipt along
the bottom please it’s 240 dollars
well what’s included in this cost anyway
a full continental buffet every morning
free airport shuttle service and use of
the hotel safe are all included so
what’s not included in the price
well you will find a mini bar in your
room
use of it will be charged to your
account
also the hotel provides room service at
an additional charge of course okay
here’s your key you are in room 321 on
the third floor
to get to your room take the elevator on
the ride up to the fourth floor
turn left once you exit the elevator and
your room will be on the left hand side
a bell boy will bring your bags up
shortly
great thanks
breakfast is from 6am
thanks
oh where’s the sauna please i might use
it later
our wellness center is in the basement
should you have any questions or
requests please dialed 9 from your room
also there is internet available in the
lobby 24 hours a day okay and what time
is checkout at midday sir
okay thanks
my pleasure sir enjoy your stay
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choose the correct answer
mr bennett has reserved
a single room with one bed for two
nights
a double room with one bed for two
nights
a double room with two beds for two
nights
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does the hotel have an airport shuttle
service
yes
no
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at what time can mr bennett check out of
the hotel
in the afternoon
at 12 o’clock before 11 a.m
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all of the following are included in the
price except a full continental buffet
airport shuttle service
room service
use of the hotel’s safe
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breakfast starts at
six in the morning
five in the morning
seven in the morning
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internet service is not available in the
hotel
is available in the room is available in
the lobby
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so
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