Making a Hotel Reservation by Phone English hotel conversation
good morning oh and in case i don’t see
you
good afternoon good evening and good
night
[Laughter]
good afternoon san felice hotel may i
help you yes i’d like to book a room
please
certainly when for madam march the 23rd
how long will you be staying three
nights
what kind of room would you like madam
uh
double with bath i’d appreciate it if
you could give me a room with the view
over the lake
certainly madam i’ll just check what we
have available
yes we have a room on the fourth floor
with a really splendid view
fine how much is the charge per night
would you like breakfast no thanks
it’s 84 euro per night excluding vat
that’s fine who’s the booking for please
madam
mr and mrs reiffield that’s r y
e f i e l d
okay let me make sure i got that mr and
mrs
ryfield double with bath for march the
23rd
24th and 25th is that correct
yes it is thank you
let me give you your confirmation number
it’s seven five
seven six three eight five i’ll repeat
that
seven five seven six three eight five
thank you for choosing san felicia hotel
and have a nice day
goodbye goodbye
exercise choose the correct answer
mrs ryfield wants to cancel a
reservation
book a room check out
how long does she plan to stay at hotel
a night two nights three nights
a week
[Music]
what kind of room does she request to
stay in a double room with bath
a single room with bath a double room
without bath
[Music]
how much is the room rate 94 euros per
night
84 euros per night 74 euros per
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night
the price doesn’t include vat includes
[Music]
vat
breakfast is included in the price yes
it is no it isn’t
[Music]
mrs ryfield will be staying alone
with her children with her husband
[Music]
in case i don’t see you good afternoon
[Music]