47 Practical English Lessons for Communication
[Music]
part one getting to know you
lesson one introducing people
one hello David
nice to see you again how are you I’m
fine thanks and you very well thanks
David do you know yang Zhong yang Zhong
this is David Kennett he’s our project
director in Vietnam pleased to meet you
yang Zhong how do you do mr. Kenneth
- excuse me dr. Brown can I introduce
you to Professor Polsky from Macedonia
Anna this is dr. Harold Brown he works
in Rwanda how’d you do how do you do dr.
Brown
three hello Sharon how are things with
you
okay thanks Hilary oh this is Martin
he’s my son Martin this is Hilary my
friend from Manchester hi hello Martin
lesson two what do you do every day
I do the same things every day
I wake up at 7:00 but I stay in bed
until 7:15 then I get up and have a
shower that really wakes me up
I get dressed and then
have breakfast some toast and a cup of
coffee
I leave the house at 8:30 and walk to
the bus stop I go to work by bus
start work at about 9:00 and I finish
work at 5:00 or 6:00
evening I have dinner and watch
television or play on the computer
in bed by 11
you
lesson three talk about your family
I live with my mother and my father and
my two brothers they are called Owen and
David Owen is 20 and he’s at University
David is 16 and he’s at school like me I
have two grandmothers and one
grandfather my other grandfather is dead
I have one uncle and one aunt my aunt
Janet is my mother’s sister they have
two daughters Rosa is 10 and Gemma is 14
like me they are my cousins
lesson four what can you do
1 what do you do I’m a maths teacher
have you got a university degree yes
I’ve got a degree in maths and a PGCE a
PGCE what’s that
it’s a postgraduate certificate in
education it means I can teach so you
teach maths yes
I teach maths in a secondary school
- what skills have you got well I can
drive I’ve got a PSV license what’s that
it’s a public service vehicle license it
means I can drive big vehicles with
passengers you have to take a special
test to get the license so what do you
do for a living I’m a bus driver three
what do you do I work in the tourist
industry I’m a travel representative do
you need paper qualifications for that
no but it helps if you can speak a
foreign language can you yes I can speak
Spanish and Italian and English of
course
for what’s your job in this company I’m
a personal secretary I work for one of
the directors what do you do oh I answer
the telephone make appointments for my
boss write letters and prepare reports
can you use a computer of course I’ve
also got an Advanced Certificate in
office management
five what skills have you got I can
design and make beautiful clothes I’m a
fashion designer
do you need any qualifications for that
well I’ve got a diploma from the London
College of Fashion but experience is
very important in the fashion business
you learn on the job
really
you
part two on the move
lesson one giving directions one
excuse me where are the toilets oh
they’re over there on the right I see
thank you
- can you tell me where the cinema is
please yes it’s in the square just go
straight on for about 200 meters and
you’ll see it in front of you
three excuse me
can you tell me where East Street is of
course just turn left at the next set of
traffic lights
that’s East Street oh thank you
for excuse me where’s the tourist
information office let me see ah yes go
straight on at the traffic lights you
can’t miss it
Thanks
five excuse me where’s the nearest
public telephone ah it’s in the post
office it’s on your left as you go in
ah thanks
six excuse me do you know where the Blue
Parrot Cafe is yes turn right at the
next corner and you’ll see the sign
great thanks
telling the time one
excuse me what time is the bus to Oxford
the next one leaves at nine o’clock and
when does it get there it arrives at
half past ten that’s great
thank you - good morning
can I help you yes please when does the
train for Paris leave it departs from
platform six at half past eleven and
when does it arrive four o’clock in the
afternoon okay thank you
three excuse me what time is the next
flight to Amsterdam the next one is at
12:30 and it arrives in Amsterdam at
quarter to 2:00 that sounds fine thank
you
you
lesson three
what are you going to do
track 1 hi Rebecca hi Tim are you going
to anita’s party on Friday of course all
the people from work are going great I’m
going to what about Saturday do you want
to play tennis no sorry I’m taking the
cat to the vet in the morning what about
the afternoon no I’m going to town to
buy some clothes sunday sunday is fine
great it’s 3 o’clock ok 3 is perfect
ok I must go now bye bye Tim
you
you
truck 2 1 I am going to a concert next
week there’s a wonderful program with
songs from my favorite operas - we are
going to Australia next month we are
visiting my son he lives in Sydney
three we are going to the art gallery
this morning and in the afternoon we are
shopping
for he is playing in a tennis tournament
all day tomorrow
five they are traveling to Bangkok on
Sunday we are seeing them off their
flight leaves at six o’clock
lesson for asking about places one
excuse me where’s the Science Museum Oh
take the second turning on your left and
it’s about 200 meters ahead on the
right-hand side of the street thank you
- when does the museum open we open at
10:00 from Monday to Saturday but on
Sunday we don’t open until 2 o’clock so
it’s 10 o’clock today yes that’s right
ah thank you
three how much does it cost to get into
the gallery oh it’s free free yes you
don’t have to pay to get in great thanks
for excuse me when does the concert
start the doors open at 7 o’clock you
must be in your seat by 7:25 because the
concert starts at 7:30 thank you
5:00 can you tell me how to
the antiques market yes it’s in the
center of town
take a number 22 bus and get off at the
Town Hall okay thank you
six how much are tickets for the tour of
the castle they are four pounds for
adults and two pounds for children under
14 and for students student tickets a
half price two pounds thanks
lesson 5 finding out about cities excuse
me can I ask where you are from
of course I’m from Edinburgh can you
spell that for me please
yes it’s e d I nbc-2 and where is
Edinburgh it’s in Scotland it’s the
capital Scotland that to the north of
England isn’t it yes Edinburgh is about
400 miles to the north of London and is
Edinburgh very big quite big it has a
population of about 500,000 I see
500,000 I think that’s a lot
there lots of tourists in Edinburgh oh
yes it’s a great city for tourists as
very beautiful the castle is our most
famous tourist attraction and of course
there’s the festival the festival
yes every summer there is a festival of
art music theater everything thousands
of tourists come to see that I must
visit how can I get there from London
well you can fly to Edinburgh Airport or
you can drive but it’s a long way and it
takes a long time my favorite is to go
by train it’s relaxing and you see the
whole country that’s great thank you
very much it’s a pleasure
you
lesson six dealing with travel
situations one is the 1532 Buffalo
running let me see
yes but there’s a 45-minute delay what
time does it get to Buffalo it’s due and
Buffalo at 17:10 thank you
- excuse me can you help me please yes
sir what can I do for you I want a hotel
in central London is that just for one
night
yes it is let’s have a look the
Cavendish in Bryanston Square has a
double room available at 95 pounds a
night
well that sounds ok where is Bryanston
square
three hello is that the Belmont
conference center yes how can I help I
have a meeting in room 112 with mr.
Curtis unfortunately my train is delayed
so I’m going to be late room 112 hold on
a moment I’m putting you through Thanks
for where to Madam the airport please
I’m running a bit late now then what
time’s your flight half past eleven I’m
sure I’m going to miss it
don’t worry plenty of time leave it to
me great
five good morning is it just for the two
of you yes can we sit over there by the
window just a second
yes that tables free is that a
no-smoking area yes we only allow
smoking at the bar oh good
part three shopping
lesson 1 how much are they can I help
you yes please how much are the apples
there 2 pounds 10 a kilo madam
2 kilos please anything else what about
the grapes how much are they the black
ones are two pounds 25 a kilo and the
white are one pound 75 very sweet they
are from South Africa yes a kilo of
black grapes then and for large oranges
right you are the large oranges are 40
pence each
is that okay fine thanks now I just want
some flowers roses I think yes a bunch
of roses please the red or the yellow Oh
red please they’re lovely
right twelve beautiful red roses for the
lady at four pounds fifty is that
everything yes that’s all thanks that’s
12 pounds fifty five madam 20 pounds
Thanks
and seven pounds 45 change Thanks
have a nice day
lesson two let’s have a takeaway one
golden dragon good evening hi there I
want to order a takeaway yes sir do you
want to pick it up or do you want the
delivery service delivery service please
and your address 23 the high street you
know it’s opposite the pub yes sir and
what do you want to order number 43
that’s chicken with black bean sauce and
a number 68 special fried rice is that
all sir no and a number 21
sweet-and-sour pork with noodles yes sir
so it’s one number forty three chicken
with black bean sauce one number
twenty-one sweet-and-sour pork with
noodles and one special fried rice
that’s right how long do you think about
15 minutes sir great
thanks bye goodbye sir
- hello is that pizza to go yes madam
can I help you yes I want to order some
pizzas
do you have our money yes I want one
with ham and pineapple
that’s the Hawaiian isn’t it and one
with just cheese and tomato the
Margherita do you want thin and crispy
or deep pan crust thin and crispy please
so that’s one thin and crispy Hawaiian
and one thin and crispy margarita
anything else no that’s all okay then
your address please it’s 56 Orchard
Avenue se 21 thank you madam about 20
minutes for delivery and the price is 17
pounds including delivery Thanks
lesson three convenience shopping one
excuse me yes have you got any soft
drinks yes
on the top shelf up there
- could I have a newspaper please here
you are 65 pence please thanks a lot
you’re welcome
three can I help you yes have you got
any toothpaste the toothpaste is down
there I think I can’t see it sorry we
haven’t got any then
for do you sell wine no sorry we don’t
sell alcohol do you know where I can buy
a bottle of wine yes there’s an off
license over the road
lesson for renting a room what do you
think of this one Matteo there’s a
lovely view out of that window lovely
view of the train station earring it’s
noisy there isn’t it no not really I
quite like the sound of trains not all
night though I suppose so however it is
cheap that’s important for us isn’t it
that’s true but do you think it’s big
enough for both of us it’s only a bedsit
isn’t it there isn’t a separate sitting
room and we have to share the kitchen
and bathroom come on we have to look at
other rooms before we decide not a bad
bathroom there’s a shower and a bath
don’t you think it looks a bit dirty
well it’s all the other lodgers who make
it dirty what can you expect I know but
who cleans it the landlord
us of course now here’s the kitchen oh
dear
what’s the matter Alex it’s very small
don’t be silly we don’t want a big
kitchen we can’t cook but I like a big
kitchen still you’re right we usually
eat in the college restaurant don’t we
we don’t have time to cook anyway too
busy working no too busy eating in the
restaurant and having a good time
anyway I think it’s okay we have enough
money for the deposit don’t we I don’t
know the deposit is the same as a
month’s rent
so about four hundred pounds Wow I think
I need to call my parents
Oh Alex you’re impossible
lesson five hiring a car
I want to hire a car for a couple of
days have you got anything available yes
sir
when is it for today now if possible and
for how long two days I want it until
Saturday fine can you return the car
here yes I can
what time do you close about 6:00 but
you can leave the keys with security
great now what sort of car sir anything
really we have a Ford Fiesta or a
Volkswagen Polo at the moment fine
either right sir we just need to do the
paperwork could I see your driving
licence yes of course here it is I’m
sorry sir but this is your passport oh
yes how stupid of me oh dear I I don’t
seem to have my driving licence with me
must you have it yes sir I need to see
it before I can let you have the car of
course may I use your phone
I want to phone my wife to see if my
licence is at home yes sir here
lesson six how do you like to shop one
two kilos of apples please the big ones
or the small ones Pitt how much of the
big ones 75 pence a kilo so that’s one
pound fifty to you ok thanks and the
bananas how much are they - this model
has got a widescreen teletext remote
control and as you can see a very good
picture and what does it cost to rent or
buy madam oh I don’t know well you can
rent it for 17 pounds 50 a month or you
can buy it for 765 pounds of course if
you rent it from us
we will come and repair it for you or
replace it if anything goes wrong I see
well I was going to buy it but perhaps
mmm it’s a lot of money so yes I think I
will rent it very good madam let me
explain the procedure then three
scottsdale’s Julie speaking how can I
help you hello yes I want to order some
things from your catalogue could I have
your customer reference number please
it’s on the first page of your catalogue
I see it’s 4 7 8 2 X are
thank you that’s Paul Gallagher of Lee
farm Newmarket is it that’s right
and what is your first item it’s number
three one L are the table and matching
set of four chairs yes and the cost is
four hundred and fifty pounds including
special delivery okay and your next item
nope no that’s all thank you sir can I
have your credit card details please yes
the number is four seven six three
for can I help you yes I want to book a
flight to Amsterdam when do you want to
fly next Monday if possible let me see
there are seats available on the 7:50
a.m. 9:40 a.m. and 3:15 p.m. from
Heathrow how much 139 pounds return if
you stay Friday and Saturday night oh no
I have to be back on Wednesday that will
be a hundred and eighty nine pounds
return then ouch
that sounds a lot I’m afraid that’s the
cheapest I can do for you next week okay
I’ll go on the early one then the seven
fifty how will you be paying plastic of
course your credit card details then
please
lesson seven checking in good evening
sir can I help you yes I have a
reservation for tonight
could I have your name please Francois
Mountain is that men2 who in yes that’s
right ah yes mr. Francois monsoon from
Canada yes I arrived this afternoon
welcome to Edinburgh you’re here just
for the one night I see yes I’m going to
visit my daughter in Aberdeen tomorrow
she’s at the University there Aberdeen
that’s a fine place but not as grand as
Edinburgh could I just take your details
for the guest registration form can I
have your address in Canada it’s one six
seven seven Wilson Avenue Toronto
Ontario t3l one a five and you’re a
telephone number that’s eight six six
eight three three nine eight seven six
so you’re Canadian may I see your
passport
here’s my passport thank you
and do you have a car with you no I
don’t thank you that’s all we need
here’s your room key you’re in room 304
on the third floor enjoy your stay
lesson eight making a complaint one
hello is that reception this is Nicky
Bartlett in room 34 I can’t open the
minibar yes sir
you will need a special key from
reception there is a small charge for
that - excuse me I’m in room five or six
and the phone isn’t working for
international calls oh dear I’ll check
that for you what number do you want to
phone
three hello it’s room 208 I’m afraid
there are no towels in the bathroom
sorry about that someone will bring some
immediately
for reception this is Ken summers in
room for eight nine I was having a
shower and the water went cold
what’s going on room for eight nine I’ll
send someone to fix it right away five
door nellis speaking in room 303 I have
just got back to my room and it’s not
ready even the bed isn’t made I’m very
sorry
we don’t usually make up the rooms until
after breakfast
lesson 9 checking out good morning may I
help you
I’d like to check out please do you have
my bill it’s room 405
here you are could you check it please
this seems okay
just a minute it says I had a double
room but I booked a single let’s have a
look
ah yes we didn’t have a single room so
we gave you a double although we only
charged you the single rate oh good
thank you oh and it says I made three
telephone calls at 35 euros each that’s
not right because I only made one
international call and that was on the
first evening don’t worry I’ll check
that for you is there anything else well
it doesn’t say I used anything from the
minibar although I had three bottles of
water you know the small size oh we
don’t charge for water great well apart
from the calls I think it’s okay good
could you wait while I check with the
manager about the call charges or do you
want to sit in the bar I’ll wait here oh
and could you order me a taxi to the
airport please
yes of course miss Pereira do you need
someone to get your bags that’s alright
I brought them down myself well I hope
you’ve enjoyed your stay with us
I have very much thank you perhaps
you’ll come back another time I’d love
to actually this is one of the best
hotels I’ve stayed in thank you right I
won’t be a moment
lesson 10 exchanging goods
do you need any help yes actually I
bought these jeans last week and they’re
too small
oh that’s a pity do you want to exchange
them or do you want a refund have you
got a size 12 I think so
let me see yes here we are
would you like to try them on yes please
the changing rooms are over there thank
you how are the jeans fine they fit
really well good yes they look very nice
on you so that’s just as straight
exchange then have you got the receipt
here it is thank you
now let me put them in a bag for you
Thanks
lesson 11 sending things by post
can I help you yes please I want to send
this parcel I see inland or overseas Oh
overseas to Australia I need to weigh it
here you are
that’s 400 grams and you need to fill in
this customs declaration what do I put
here well what’s in the parcel it’s a
gift for my mother
just some perfume and other things so
it’s a gift and take the box next to
gift I see and then just say what’s in
the parcel
so I write perfume and a sweater in here
yes that’s right and the value well what
do you think it’s worth how much did it
all cost
Oh about 35 pounds ok put 35 pounds in
there then is that all well you need
stamps oh of course
how much are they 5 pounds and 50 pence
right now stick the stamps on the parcel
and leave it with me thanks very much
part for people-watching
identifying people
track 1
one who’s that woman standing by the
door
that’s Bernadette Jackson she’s my best
friend
she works at bright Wells Bank in the
city
ah yes of course - who are those people
by the window they’re my uncle and aunt
from Canada they’d love to hear about
your visit to Toronto why don’t you come
and meet them sure thanks
three oh hello Charles
tell me who’s that boy over there the
tall boy with the long dark hair that’s
my nephew stood for Sarah hi
and ohrim hello this is Rita Olson from
Norway she’s a teacher at the Academy
and she’s staying with us for the summer
Rita this is my neighbor
Ron five who’s that over there talking
to Samantha the short woman with red
hair that’s my boss Claire Watkins six
this is a lovely photo are these your
grandchildren Imogen no they’re my
sister’s children this bigger one is
Simon and the little one with curly hair
is Richard
lesson two is this yours
right let’s see what we’ve got
well this tie has seen better days
whose is it John is it yours no it’s not
my tie
it must be dad’s yes it’s definitely his
it’s one of his horrible ties and so are
those old jeans no those are my jeans
they’re mine I don’t want to give them
away
bad luck they’re going next mmm whose
are these old trainers dads make sure
you wash your hands after touching those
mum are you sure they’re his they’re
very big yeah definitely
now these t-shirts they’re ours yeah
they’re our t-shirts mine’s the dark
blue one and Sally’s is the light blue
one right they can go what about this
skirt is it yours Sally no it’s not my
skirt are you sure yes it’s definitely
not mine
I don’t wear skirts like that it must be
yours yes mum it’s definitely your skirt
oh right I remember now
and this jacket John is it yours my
check is certainly not that’s a girl’s
jacket really yes it’s hers it’s
definitely Sally’s jacket
lesson three what do they want I would
love the fur Guinea Python
what a fantastic sounding car I don’t
know it’s eight years old so it’s
probably not in very good condition
I think the Scouty sunset would be the
perfect car for us but it’s probably
really slow the Python can go from
nought to 60 in six seconds that’s what
I call fast yes but it probably uses a
lot of petrol and we can’t afford that
and look at the price twelve thousand
pounds for a second-hand car no way
what’s the problem we can always sell
the house or something be sensible Rob
look the sunset has got a full service
history so it won’t break down all the
time well I can fix the Python if it
breaks down hmm it says that the sunset
is an ideal family car yes but it’s
probably really boring to drive in that
Python can you imagine it roof down on
the motorway at top speed brilliant it’s
cars like the Python that cause
pollution you know
lesson for comparing people alright
we’ve interviewed all three candidates
who do we think is the best person for
the job they were all good weren’t they
yes but I thought that MS Li was more
interested in the job than mr. Tiffany I
agree and mr. Handley was more
interested than Miss Lee hmm what about
their experience
well mr. Tiffany has more experience
than mr. ham Lee and experience is very
important qualifications they are all
really well qualified for the job
both mr. Tiffany and mr. Han Lee have
all the right qualifications but not as
many as Miss Lee mr. Tiffany is a bit
older than the others isn’t he yes I
don’t think that age is too important no
experience and qualifications are more
important and languages of course who do
you think speaks the best French hmm mr.
Tiffany doesn’t speak it as well as mr.
Handley but mr. Tiffany speaks more
languages doesn’t he
oh yes mr. Handley and Miss Lee don’t
speak as many languages but I think
quality is more important than quantity
hmm possibly okay so who do you think is
the best person for the job
in my opinion
lesson five what are they doing track
one are doreen I need some help with
these invoices can you help sorry mr.
melih
I’m typing some letters for mr. Willis
where’s Simon then he’s on the phone
he’s talking to the Singapore office
never mind what about Janice she’s
having a meeting with the catering staff
oh dear is Polly around then I’m afraid
not
she’s working at home today she should
be back tomorrow it’s not my lucky day
today Ian he’s doing some shopping you
know buying things for the office Rob
he’s showing Helen how to use the new
computer hmm Rick he’s fixing his car a
small problem with the exhaust pipe
Joanne it’s her break she’s eating her
lunch in the park but it’s raining is it
oh yes so it is never mind
I’ll come back later all right mr. melih
okay everybody he’s gone you can come
out of the stockroom now
tract - all right everyone let’s get
started um Polly are you listening yes
mr. melih
then stop talking to Doreen please now
the first thing we need to Simon where
are you going sorry mr. Miller I’ve just
remembered I’ve left my phone in my
office well get it later
now as I was saying we really need to
Rob what are you reading no sorry
it’s an email from my wife she wants me
to buy some bread on my way home I’m
really not interested in your shopping
list Rob pay attention please
now the first thing we need Rick why are
you looking out of the window oh no
reason mr. Miller
no come on Rick what are you looking at
there are some teenagers outside in the
car POC come on then Rick what are they
doing they’re trying to steal your car
what
lesson six personalities track one
Ben’s the early bird in our flat he gets
up at 6:00 a.m.
even at weekends and he always goes
running in the park before breakfast
what about Danny Danny’s just the
opposite he’s rather lazy and spends
most of his time in front of the TV he
doesn’t go out much a bit of a couch
potato then yes exactly and then there’s
Frank
he just loves meeting people he’s very
talkative and he’s out almost every
night a real party animal
truck to one he’s really ambitious he
wants to be President one day
- she’s quite adventurous
she likes traveling to faraway places
three she’s so polite
she always says please and thank you
for their very cheerful I don’t think
I’ve ever seen them look unhappy or
bad-tempered
five my nephew is a bit spoiled his
parents buy him too many toys
six my sister is so talkative it’s very
difficult to have a short conversation
with her
seven my father is very impatient
he hates waiting
eight I remember Sharon she was very
popular at school everyone wanted to be
her friend
lesson seven what was it like
hi Janice Robert great to see you hi
Alan Alan hello how was your holiday
terrible oh dear
sorry to hear that what happened well
remember we told you that we were going
to the Royal Palms Hotel in Barrett Oh
gah
uh-huh it looked really nice in the
advertisement that’s what we thought
until we got there and wasn’t it it
certainly was not take the bedrooms for
a start the advertisement said that they
were huge and luxurious what a joke
ours was tiny there was just enough room
for a bed and the beds were too hard
we slept really badly every night and
then there was the restaurant not good
not good it was terrible
the service was ok but the food tasted
disgusting
and it was the same thing every day
chicken potatoes peas chicken potatoes
peas well at least you had a nice beach
to relax on oh no we didn’t we certainly
did not
what do you mean the beach was
disgusting it was really dirty rubbish
all over the place dead fish and even if
we wanted to sit on it we couldn’t why
not because it rained every day the
hotel didn’t tell us it was the rainy
season before we went and don’t get me
started on the pool olympic-sized wasn’t
it Olympic sized bath sized more like if
there were more than three people in it
you couldn’t move and then of course
there were the friendly staff they were
so rude they treated us like we were in
prison
one of them even shouted at us when we
left our bedroom lights on one evening
whatever you do Alan
don’t go there hmm sounds terrible think
I’ll give it a Miss are you going to
complain we certainly are and we want
our money back
lesson eight then and now
I have with me in the studio Charlie
Rickman the man who made and then lost
over 65 million pounds Charlie hello
hello there
65 million pounds
that’s quite a loss how did it all go so
wrong
well my internet company Rickman dot-com
Limited was doing well sales were good
and I was making more money than I could
spend by the time I was 21 I was already
a millionaire five years later I decided
to hand over the running of the company
to my brother
Raymond right that was a big mistake
he managed everything very badly we had
lots of competition from other companies
and well that was it
and now you’re working 12 hours a day in
a supermarket filling shelves and
helping customers you must have had
quite a change of lifestyle your house
for example right I used to live in a
huge house 16 bedrooms swimming pool
tennis courts and so on now I live in a
caravan in my mother’s garden
and presumably you don’t get out much
unfortunately now I used to enjoy eating
in restaurants almost every night but
now I cook my own meals and nothing
fancy either when things were going well
I used to eat lobster and drink
champagne not anymore
now it’s toast and a cup of tea if I’m
lucky oh well welcome back to the real
world what about your free time well to
be honest I don’t get much free time in
the past I used to watch a lot of
television but now I can’t even afford
the television licence these days I read
a lot instead I can get books free from
the library and of course I used to
spend hours every day talking to my
friends on the phone now I can’t afford
the phone bills so I write to them
instead mind you I don’t seem to have
many friends left nobody wants to know
you when you don’t have any money did
you find it difficult starting work
again oh yes I used to take it easy and
relax as much as possible now I work up
to 12 hours a day well thank you for
coming to talk to us charlie you’re
welcome hey any chance of 50 pence for a
cup of tea
lesson nine party people track one would
you like a cigarette not for me thanks I
used to smoke but I gave up last year
what about a glass of wine no thanks I
used to drink but my doctor told me to
stop perhaps a cup of coffee instead no
thank you
I used to drink coffee but it stops me
sleeping well would you like to try one
of these chicken pieces no I used to eat
meat but now I’m a vegetarian I see
would you like to dance then no thank
you
I used to dance but I hurt my leg in a
skiing accident ah what about singing
some karaoke yes great idea I used to be
very shy but now I love singing in
public
truck - who’s that over there by the
door
Brian clack he’s my cousin why do you
ask
well I just found these keys on the
floor I think he dropped them did you
prepare all this food yourself most of
it yes but I bought quite a lot ready
prepared from that new supermarket that
is just opened down the road hmm well
you’ve done a great job Thanks
these little pastries are delicious have
you tried one not yet
mm-hmm you’re right they aren’t bad are
they
well I’d better give these keys back to
Brian see you later
track three
hi what’s your name oh hi my name’s
Steve what’s your name
I’m Jenny have you come to England for a
holiday no I’m here on business my
company has an office not far from here
are you in your own no I’m with my wife
she’s over there is she the tool woman
with the long hair that’s her are you
here on your own no I’m with my husband
he’s that man with the blue jacket over
there when did you arrive in England we
arrived two days ago I see and how long
are you here altogether just a week I
hope you have a great time
part five attention
lesson one giving orders and making
requests good morning sir could you show
me your ticket and boarding pass please
here you are
thank you please put your bag on the
table have you just got one piece of
hand baggage yes fine would you mind
opening the bag for me of course right
this camera is it yours
yes it is is there any film in it at the
moment no good would you open the back
for me please okay see empty that’s fine
sir thank you are you carrying any metal
objects on you yes my keys and a lighter
they’re in my jacket pocket would you
mind putting them in the tray please and
then walk through the metal detector
there you go
thank you everything seems fine thank
you for your time sir have a nice flight
lesson two following and giving
instructions oh hi Judy
can I ask you for a favor what’s that
Tom I need to give a presentation to the
directors tomorrow and I need a CD
player I don’t suppose I could borrow
yours could I well alright I keep it
under my desk here you are great thanks
a lot how do I use it you don’t know how
to use a CD player well you know okay
it’s really quite easy first of all you
plug it in put the plug in the socket
there’s one next to my computer okay
done it now what you’ve turned it on of
course
how do I do that press the power button
on the top of the machine this one here
on the left right and then open the CD
tray how do I do that press the lid
gently and it opens see yes okay right
when you’ve done that put your CD in
have you got it with you yeah here it is
alright put the CD in then close the
tray just push the lid down gently
alright and how do I play it press the
play button the one on the right like
this uh-huh
Oh
I can’t hear anything you need to adjust
the volume turn the volume control to
the right to stop the CD press the stop
button that’s this one easy
thanks a lot Judy I’ll return it
tomorrow no problem just be careful with
it
that’s all lesson 3 giving advice so Ron
off on holiday tomorrow you must be
excited well nervous really I’ve never
been on an airplane before it’s a whole
new experience for me well I wouldn’t
worry about it
flying supposed to be one of the safest
forms of travel but let me give you a
bit of advice okay first of all wear
loose comfortable clothing especially if
it’s a long flight your body gets bigger
in an aircraft so you need a bit of room
to expand you’re joking no I’m quite
serious secondly take a good book to
read flying can be very boring and the
films they show on aircraft are usually
rubbish good book okay arrive at the
airport early and check in as soon as
you get there that way you can choose a
good seat and then have some time to
relax ask for a seat near the front of
the aircraft why because it’s quieter
there you’re not so close to the engines
now before you get on the aircraft eat a
light meal a sandwich or something
airline food is usually pretty bad okay
during the flight itself drink plenty of
water and avoid alcohol your body loses
in an aircraft so you need to replace it
oh and if it’s possible walk around the
cabin occasionally stretch your legs
great well thanks a lot
lesson for giving advice one
this jacket is really old that’s true
you should get a new one
- I’ve got a terrible headache
I’m not surprised you spend too long on
your computer three I’m tired all the
time of course you are you work too hard
fool call the police
someone stolen my wallet
calm down maybe you left it in the
restaurant why don’t you call them first
five I think it might rain it is getting
very cloudy you should take an umbrella
with you
six I never seem to have any money is it
any wonder you spend it all on CDs seven
what time do trains for Boston leaf I
have no idea how about calling the
station to find out
eight I hate this terrible weather in
that case how about moving to a warmer
country
lesson five talking about obligation
track 1 this is our latest mobile phone
it’s a great little phone but you need
to look after it I see first of all you
mustn’t use it in petrol stations or on
aeroplanes apparently it can be quite
dangerous you mustn’t drop it as it will
break quite easily and you mustn’t use
it in a wet or very hot environment on
the beach for example or in the bath hmm
you must keep it in its cover at all
times that stops it from getting dirty
and you must charge it up every day
otherwise you might be cut off in the
middle of a conversation the good news
is that it has its own internal power
source so you don’t have to buy new
batteries for it oh and the mouthpiece
is very sensitive so you don’t have to
talk too loudly into it you must turn it
off after you’ve used it this model
emits a lot of radiation which can be
dangerous if you carry it around
switched on all day oh and one final
thing for the same reason you mustn’t
use it for more than 10 minutes at a
time oh dear have you got anything safer
like a carrier pigeon for example
truck - good to see you Peter
welcome to melty TEKsystems thank you
now before you get started and meet the
others here I must tell you about a few
company rules okay okay first of all we
begin work at nine o’clock every day but
you have to be here at half past eight
on Monday mornings because we have a
meeting to talk about the week ahead all
right do I have to come early on any
other days
no just Monday the working day ends at
five o’clock you mustn’t leave earlier
than that without asking me first
is that clear aha you have one hour for
lunch and there’s a restaurant on the
second floor although of course you
don’t have to eat there if you don’t
want to in fact many of our employees go
out for lunch but you must make sure
you’re back in the office by two o’clock
all right now the office equipment
there’s a photocopier which everybody
can use but you have to have a special
code number to operate it yours is three
eight six five all right three eight six
five right if you have any problems with
the machine see me you mustn’t try to
fix it on your own I wouldn’t dream of
it is there anywhere I can get a coffee
yes there’s a coffee machine in the hall
do I have to pay for it
no it’s free you don’t have to pay
anything for hot drinks
there’s also
lesson six saying how to do things track
one hello and welcome to today’s edition
of move on move up now interviews love
them or hate them
you can’t avoid them and to point you in
the right direction I have in the studio
mark
Alton manager of all cell estates hello
mark hello sandy now mark I understand
that over the last five years you have
interviewed more than 200 people for
positions in your company that’s right
some good some well not so good so what
in your opinion is the secret of a
successful job interview it’s nothing
complicated really
first of all dress well put on the
smartest clothes you have secondly be
prepared think carefully about what
you’re going to say before the interview
find out as much as possible about the
company and make a list of questions you
want to ask and on the big day make sure
you arrive on time of course it’s fine
to arrive on time or even to arrive a
little early but whatever you do don’t
arrive late you don’t want to seem
unreliable what about during the
interview itself don’t speak too slowly
or too quickly take your time but don’t
send the interviewer to sleep speak
clearly don’t mumble or cover your mouth
and don’t try too hard to impress the
interviewer this can create a negative
impression
but what if things don’t go your way
well if you think things are going badly
don’t panic
act calmly and continue to answer any
questions to the best of your ability
try to stay in control sometimes things
aren’t as bad as they seem
mark Alton thank you for coming on the
show you’re welcome now to that
essential question that everybody lesson
seven talking about quantity one we’d
love to help you but unfortunately we
haven’t got much time before our train
leaves
- you should visit London when you are
in England there are a lot of good
museums that I would recommend 3 I enjoy
a good social life I have some really
good friends
for my social life isn’t great I don’t
have many friends
five will have to go to a restaurant for
dinner
there isn’t much food in the house six
let’s eat at home tonight there’s lots
of food in the house
lesson eight making suggestions and
talking about probability a I’m late
I’m going to miss my bus if you run you
might catch it
be I’ve got a terrible headache if you
take a couple of aspirin it should get
better
see this plant doesn’t look very healthy
if you give it some water it should
revive
d the computer isn’t working again if
you call an engineer he might fix it for
you
II poor Fido doesn’t look very well if
you take him to the vet he should be
alright
lesson nine describing something that is
happening now morning
Dolores oh good morning mr. melih is
Miss Edwards in her office yes but you
can’t see her at the moment she’s being
interviewed by someone from the local
radio station right well when she’s
finished could you ask her to come and
see me in my office
oh you can’t use your office today I’m
afraid
I can’t why not didn’t anyone tell you
it’s been decorated oh great well in
that case I’ll be in room 17 sorry mr.
melih
some new furniture is being put in all
right what about room 21 it’s being used
by mr. Wharton it’s not my lucky day
isn’t room 28 sorry a new computer is
being installed this isn’t very good is
it
room 35 um not there either
the windows are being cleaned but they
won’t take long oh well in that case I
might as well sit here with you and have
a coffee sorry mr. Miller there’s no
coffee the machine broke yesterday and
it’s being repaired all right I’ll go
and sit in my car for half an hour not
possible I there I’m afraid why on earth
not
from where I’m sitting I can see your
car so like you said it isn’t your lucky
day you parked it on a double yellow
line it’s being removed by the police
lesson 10 tell me about them
so what do they do these people well
Susanna’s the boss to be honest I’m a
bit frightened of her frightened of her
why it’s her whole manner you know the
way she behaves I mean she’s always
satisfied with my work and everything
and we have a lot in common but she’s so
serious about her job and she’s not very
friendly what about the others
Molly for example Molly is our personnel
manager she’s responsible for taking on
new employees or getting rid of those
who aren’t doing a very good job she’s
never late for work and always notices
if we are late
now John the good-looking one
yes the good-looking one he’s our sales
manager he’s good at his job but he’s
often absent from the office because he
travels a lot and Brendan isn’t it I
must admit I’m quite fond of Brendan
he’s our office messenger he doesn’t
earn much so he’s always short of cash
he’s also famous for falling asleep at
his desk after lunch what about Thomas
our accountant he’s okay I suppose
totally different from everyone else in
his approach to work gets in at 7
o’clock works for 14 hours sometimes
even sleeps at the office
sounds a bit sad a bit mad actually
part six tell me about it
lesson one
asking about past events one morning Sam
morning Ben sorry but can you lend me
some cash for my train ticket did you
spend all your money last night yes I
did I had to get a taxi home okay then
here you are
Thanks I can go to the bank at lunchtime
and pay you back tonight fine but don’t
forget
- I’ve had a terrible day the train was
delayed and it was so full I had to
stand all the way into town oh dear were
you late for work no I wasn’t but I
wanted to get to the office early to
prepare for the sales meeting did it go
okay no it was terrible my computer
didn’t work properly so my presentation
was all mixed up and I spilt coffee all
over my notes not your lucky day then no
it wasn’t
lesson two what were they doing right
madam in your own words tell me what
happened okay well I was watching a man
standing by the side of the road can you
describe him yes he was tall with long
dark hair he was wearing a jacket and a
tie anything else yes he was also
wearing a pair of glasses sunglasses no
ordinary glasses spectacles and was he
holding anything yes he was holding a
suitcase was he wearing a hat no he
wasn’t
can you tell me anything else he was
looking at a map what made you
suspicious well I thought it was a bit
strange because he was
lesson three telling a story track 1 1 I
asked the cashier what the rate was and
then gave her my dollars suddenly a man
came in pointed a gun at her and
demanded 5000 pounds I just didn’t know
what to do
- before I was able to save everything
to the disk the screen went blank and
then a box appeared saying I had
performed an illegal operation the whole
thing then stopped working can you
believe it
three I was winning I really was but
Jane said she didn’t want to get wet and
decided to go inside I think she’s just
a bad loser
for I had just put the oven on and was
cutting up some Tomatoes when Tom called
to say he was coming round he chooses
his moment doesn’t he
five I came down the slope at about 50
kilometres an hour then I lost my
balance lost control and hit a tree
ouch I spent the next week in hospital
six it was a beautiful old building I
had just pointed my camera at it when a
policeman walked up to me and told me to
put it away apparently it was a military
building
truck - can I help you sir yes I’m
afraid I’m not really happy with this
hotel I’m sorry to hear that can I have
your name and room number please
yes of course it’s Charles cook and I’m
in room 406
right mr. cook now what’s the problem
exactly where shall I start well first
of all the service in your restaurant
was slow and then while I was eating my
dinner one of your waiters spilt soup on
my shirt he didn’t apologize and the
restaurant manager didn’t seem to think
it was important
one of my best shirts was ruined that’s
not at all acceptable sir I’ll have a
word with the manager later anything
else well the food in the restaurant was
very nice you know nothing amazing but I
would certainly eat there again however
an apology and an offer to clean my
shirt would have been nice
oh I agree I’ll see what I can do
Thanks next I was trying to sleep in the
afternoon when the maid came in and
started to clean my room did you ask her
to leave of course I did but she said
she had to clean the room or she’d be in
trouble I mean it was 4 o’clock in the
afternoon she also forgot to leave clean
towels hmm
that’s not good enough how is your room
Oh wonderful
one of the nicest rooms I’ve been in but
I’m not here to compliment you on your
rooms of course not sir anything else
yes I ordered a meal to be brought to my
room it took almost an hour to arrive
and when it did it was cold
also the waiter brought it in while I
was taking a shower he actually came
into the bathroom to tell me the food
had arrived right I’ll look into that as
well one final thing I was using one of
the computers in your business center
when it crashed I was in the middle of
writing a report and I lost everything
also the printer doesn’t work and the
internet connection is really slow it
took me 10 minutes to get online yes we
have had a few complaints about that
I’ll see what I can do and get back to
you thank you you’ve been very helpful
you
lesson four what did you do next
yesterday I had a really busy day first
of all I walked to the supermarket to
get some food
then I went back home and phoned my
friend Bruce
that I had some lunch next I drove to
Bruce’s house to pick him up the traffic
was bad but we eventually got to the
cinema we saw the latest Matrix film
which was pretty good
next we went for a coffee and a chat I
finally got to bed at about midnight
lesson five talking about obligation one
you shouldn’t have eaten that chicken it
wasn’t completely cooked
- we should have left earlier now we’ll
be late
three I didn’t meet you yesterday
because I had to work overtime
for we shouldn’t have spent so much
money in the restaurant now we can’t
afford to get a taxi home
five you didn’t have to take a taxi to
the city center there’s a cheap reliable
bus service
six you should have told your boss you
would be late he’s really angry
lesson six famous lives
Charlie Chaplin was born as Charles
Spencer Chaplin in London on the 16th of
April 1889 before he became a star
Chaplin acted on the stage in London he
went to the USA with a traveling show
and was discovered by the film producer
Mack Sennett in 1914 he began to direct
his own films during his time in
Hollywood Chaplin acted in many films
he developed a much-loved character who
wore baggy trousers a small coat large
shoes and a black bowler hat his most
successful films included the 1915
the gold rush 1925 city lights 1931 and
modern times 1936 Chaplin became very
rich and eventually he became famous all
over the world after 40 years in the
film business Chaplin got into trouble
with the US government of the early
1950s they did not like his political
ideas he went to London in 1952 and was
not allowed to return to Hollywood after
this Chaplin decided to live in
Switzerland he went back to the USA
once only in 1972 to collect an Oscar at
the Academy Awards ceremony he finally
died in 1977 in Switzerland
lesson seven promises and resolutions
January the 1st again and I’ve decided
to make a few resolutions let’s hope I
can keep them this year first of all I
want to give up smoking it’s bad for my
health next I need to set up a regular
time to go to the gym I’m getting too
fat and I’m going to listen to my boss
when he talks about time management even
though I find this very boring
then I want to look after the car so it
doesn’t break down so often and finally
I want to pay back the money I borrowed
from my brother I borrowed it last year
and I haven’t paid it back yet