Make an emergency call in English Practice English Speaking for Life
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calling for an ambulance
when you are in an emergency situation
you should calm down and call for help
what should you talk about when you give
an emergency call let’s watch this video
and learn about some situations
situation one an accident
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mark look at it
what is it
i don’t know it seems to be a person
perhaps he got in an accident he is
trying to stand up in pain
should we go to see what happened to him
okay let’s go
man what’s happened with you do you need
any help
can you help me to stand up please
sure
what happened
i was crossing the road and then a car
came by and hit me he drove too fast so
i could not recognize the number plate
of the car
are you okay
not sure i have a lot of pain
mark i think we should call for an
ambulance
i think it’s okay i will go to the
hospital tomorrow
no look at you you cannot move by
yourself i will call an ambulance for
you
hello it’s 911 what service do you need
ambulance police or fire brigade
could you send an ambulance please there
is one person who is hit by a car
okay is he unconscious no no he is awake
but he is in pain and i think he is
bleeding inside
okay where is your location
it’s number 398 olive we are at the
crossroad near the traffic light
okay please help him to calm down and be
conscious if there is any problem please
call back immediately
okay please send an ambulance as soon as
possible
sure one ambulance is coming now no
worries
thanks
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situation 2 call for the fire brigade
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wake up wake up max
what’s up baby
do you smell anything
smell
nothing
it smells like burning plastic
let me see
oh my god come here look at it bae
oh my god the fire is an off factory
isn’t it is peter there
maybe no peter told me that he went to
bristol for his aunt’s wedding
what should we do now max it looks so
terrible
you should call peter to inform him
about this situation i’m calling for a
fire brigade now
the emergency number is 9-1-1 isn’t it
yes max what’s wrong with you
i’m too anxious babe
hello it’s emergency control center do
you need police fire or ambulance
fire brigade please there is a serious
fire near my house i i don’t know when
it started
okay please calm down what’s the address
i don’t know the exact number it is the
off factory close to my house
my address is number 1654
old mansfield road the factory is about
200 meters away
okay can you tell me what happened
i don’t know exactly i was sleeping when
i smelled the burning plastic
and i see the factory in the
neighborhood is in flames
i came closer to have a look it has
caught fire dangerously the fire seems
to engulf the whole factory by swift
wins
everyone and you should stay away from
the fire okay is anyone injured
luckily no
is there anyone stuck in the factory
i think not but i’m not sure
normally there are no workers in there
on the weekend
okay the fire brigade are coming now
remember to stay away from the fire to
keep yourselves safe
okay please come as soon as possible
sure
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situation 3
calling for an ambulance
tony tony where are you now
what are you doing
do you hear me
i don’t want to play hide and seek with
you answer me
oh my god what happened to you
tony wake up wake up
i have to call for an ambulance
where is my phone
this is 911 hello who is calling
my son is unconscious i need to bring
him to the hospital now please hurry
okay please calm down you want to call
for an ambulance don’t you
yes please
okay where is your location
number 67 patrick street it’s the
building on the corner with two big oak
trees
okay i see you should calm down and
listen to me okay
all right
the ambulance is on the way now to bring
your son to the hospital
can you tell me what happened with your
son
i
i don’t know i was cooking in the
kitchen then when i called him to have
lunch he didn’t answer me i looked for
him around my house and i see he was
unconscious in the garage
does he have a background disease
no his health is good
okay are there any hard or sharp objects
around
no not at all
is he bleeding or anything
no he is just unconscious
okay you should look after him until the
ambulance comes
if he takes agonal breathing you should
start cpr okay
okay
when does the ambulance come
it is on the way no worries they’ll be
with you shortly
okay thank you
situation 4
boiling water burn
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it’s emergency control center hello what
service do you need ambulance police or
fire brigade
hello i want to call the ambulance
okay are you with the patient right now
i i am the patient
oh okay is someone with you
no i’m home alone
okay what happened to you
i was boiling water for my noodles then
accidentally the pan fell down
my foot is burned now i cannot feel
anything except hurt
okay where are you exactly
i’m in flat 6 on the second floor number
36
north rhodes street
so the address is number 36 north rhodes
street that’s where we’re going right
yes that’s right
okay help is on the way they’ll be with
you shortly
thank you
now listen to me i will give you some
first aid tips
alright what should we do now
do you have a first aid kit or something
yes
you should go to the bathroom then apply
cool running water to cool the area for
at least 20 minutes or until the
ambulance arrives
okay can i use ice
no you shouldn’t don’t use ice iced
water or greasy substances
okay anything else
after that you can cover the burn with a
moist bandage or clean cloth
okay
and remember don’t break any blisters
i haven’t seen any blisters appear yet
okay that’s good the ambulance is coming
now keep yourself alert
okay thanks
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