English conversation Hotel Check Out
good morning oh and in case i don’t see
you
good afternoon good evening and good
night
this video will take you through a
common english conversation for checking
out of a hotel
mr walter is in london for a business
meeting
he stayed two nights in a hotel and now
he comes to the front desk to check out
pay the bill and leave to the airport
good morning mr walter how can i be of
assistance today
yes please i need to check out now
here’s the key to my room
okay i’ll just bring up your account
great
did you enjoy your stay with us yes for
the most part
was there anything from the minibar no i
didn’t have anything
all right then the bill comes to 115.67
including tax how would you like to pay
for that
i’ll pay cash but i’ll need a receipt so
i can charge it to my company
absolutely here we are sir
thanks now i need to get to the airport
i have a flight to catch at three
o’clock so what’s the quickest way to
get there
we do have a free airport shuttle
service
that sounds great but will it get me to
the airport on time
yes it should the next shuttle leaves in
15 minutes and it takes approximately 30
minutes to get to the airport
fantastic i’ll just wait in the lounge
area
will you please let me know when it will
be leaving
of course sir if you like you can leave
your bags with the porter and he can
load them onto the shuttle fee when it
arrives
that would be great thanks we look
forward to seeing you again soon
have a safe trip home thank you
see you next time
[Music]
exercise choose the correct answer mr
walter wants to
book a room leave the hotel
change the room
[Music]
mr walter wants to leave the hotel
did he enjoy the stay at the hotel yes
he did
no he didn’t
yes he did
did he take anything from the minibar
yes he did no he didn’t
[Music]
no he didn’t
how will mr walter pay the bill
he will use credit card he will pay cash
he will use his personal check
[Music]
he will pay cash
the bill doesn’t include tax includes
[Music]
tax the bill includes tax
mr walter needs a payment receipt so
that he can
keep it as a proof use it at the airport
charge the bill to his company
[Music]
mr walter needs a payment receipt so
that he can charge the bill to his
company
how long does it take to get to the
airport
a quarter of an hour half an hour
20 minutes
an hour
how can mr walter get to the airport
by snuffle by shackle
by shuttle by shuffle
mr walter can get to the airport by
shuttle
the airport shuttle services
for free included in the bill
[Music]
the airport shuttle service is for free
mr walter will wait in the lounge area
leave the hotel immediately look for a
taxi
[Music]
mr walter will wait in the lounge area
[Music]
check out to return room key settle
one’s hotel bill and leave the hotel
mini bar a refrigerator in a hotel room
containing a selection of drinks which
if consumed are charged to the occupants
bill
receipt a piece of paper that you get
from someone is proof that they have
received money or goods from you
[Music]
bill a printed or written statement of
the money owed for goods or services
charge it to my company he plans to
submit a reimbursement claim to his
company so as to get back the money he
paid
lounge area an area in a public place
such as a hotel
airport or club where you can sit wait
and relax
[Music]
you