Empathy Isnt Complicated

[Music]

[Applause]

in uptown new orleans there’s a

beautiful area where carrollton avenue

meets st charles

the oak trees their roots are stretching

through the concrete of the sidewalks

you can hear the bells of the streetcar

coming down the street street

track

letting everyone know that they’re

gliding closer

one of my favorite things about this

spot is

on the corner of plumbing carrollton

there’s this beautiful beautiful old

church brick style church

partially hidden from view from the

other side of the street

right next over is oak which is uh my

favorite quality is it always smells

like fresh coffee so when you’re when

you’re there you just get the whiffs of

all the coffee shops on the corner

the only thing

that would spoil the charm of this old

beautiful corner of new orleans

is the 115 pound

junky homeless man in the corner wrapped

in a cigarette burn quilt the skin

peeling from his hips for sleeping on

the concrete so long

the blanket providing a

false sense of security as he withdraws

from heroin

hopeless hurting

and just like the church

i was partially hidden from view

according to the national alliance for

homeless people or to end homelessness

excuse me

an estimated 500 000 people

will spend the night homeless on every

given night across the country

so as i lay on the corner that night

along with thousands of others across

the country

when i woke up that morning the smell of

fresh coffee was a little bit closer

than usual

as i opened my eyes

a small white cup

steaming with fresh hot coffee on top of

the cleanest ten dollar bill i had ever

seen

it took me a second uh to figure out

what was going on i wasn’t aware i mean

i was in a little bit of a haze

as i woke up that morning trying to

figure out what happened i was paying

attention to the the the way the cup was

neatly stacked on top of the 10 bill

folded not thrown to the side

now i had seen the comings and goings of

this stranger

that had given me this coffee and cash

quite a bit at this point it’d been a

while now and

i can’t speak for her

but i can zoom into the act a little bit

closer

right so

i can tell you about her intention i can

tell you that i knew that when she left

her cleaning job at the bank at night

she walked the opposite direction i knew

that when she left she went away from

where i was

i knew that in order for her to get that

close to me to fold the ten dollar bill

to put the cup of coffee on top she

chose to make an extra effort there was

intention involved in her act

but what i’d like to do is i would like

to distinguish

these acts between

others right because what’s the

difference is

as myself i was aware of the act i was

aware of her intention

and that had a great significance on me

so

let’s fast forward

to uh what seemed like the next night

was but most likely a week later

i had a

long journey back to the spot where i

was going to sleep that night

i had laid up against the masonry of

that old church i can still feel the

warmth from the sun radiating through

the concrete

and i remember i could have only fallen

asleep for a couple of hours and as the

bars closed

here comes chris

right he walks up to me stands about six

or seven feet away and he says hey man

um

i won’t give you a bus any money but

i’ll buy you a bus ticket wherever you

want to go

and i i must have looked shocked by the

statement because i didn’t even get to

reply to the guy and he immediately said

well look man i’ll be back in the

morning he takes this giant five gallon

jug of water and just puts it right next

to me and leaves

now

having spent some time out there one of

the things that you realize is people

make promises they say they’re going to

return they say they’re going to bring

you something or they’re going to come

to help and they never do

nine times out of 10 they never return

and you never see that person again so

for myself it was easier to resign the

thought it was easier to say well that

was a crazy encounter and move on right

because rather than be disappointed

rather than have that hope what little

is left smashed again

but

just as suddenly as i had resigned the

thought here comes chris with a white

honda civic curbside to carrollton

waving a mega bus to get out the window

all right now these are two moments in

my life that would change my life

forever but i want to zoom in on what

chris has done right because

chris has experience with some of the

pitfalls of addiction

now whether that’s through his own

experience or through encounters with

other he was aware that there are things

that addicts have tendencies to do and

that alcoholics have tendencies to do

but so nonetheless he still showed a

willingness to help

right hence the bus ticket instead of

cash

right hence the effort instead of none

at all

so when i look at this

and i’m trying to think about the

intention behind chris’s act and again

it’s it’s hard for me because when i put

it in words i can’t speak for chris all

i can do is give you my side of the

story but i can tell you about this

impact that it’s had on me right because

what’s happened now is i’m not hopeless

anymore i’m not alone because there’s

just a sliver of a chance that i might

be worth something more than that

right so what these two actions have

done

is empathy has connected us

right with chris and the stranger’s

actions they have opened the lock of

sorrow and hopelessness with the key of

unprejudiced and unbiased humanity

the idea that we’re all human

and we all have these same struggles

they just look a little different from

person to person

one of the things

that i noticed um

the most was

the way that chris had spoke to me

he was very matter-of-fact very blunt

very straightforward with what he had

said and the disbelief came from because

i had been called on my bluff you know i

had elaborated this con of um i’m gonna

be a traveling teacher that’s trying to

get to nashville so you should help me

out with some cash right that was my

elaborate con for this guy because why

wouldn’t you believe an emaciated

heavily tattooed caveman with dirty

flip-flops and a backpack i’m obviously

a credible source of information

okay

so if you’ve stuck it out with me this

far and you’re paying attention

hopefully i’ve shown you that

our actions uh have an effect

and if i can connect these things for

you i’d like to say

when we look at empathy we usually only

see the effects of our immediate

surroundings we can see how we help our

family we can see how it helps our

friends but we often don’t see how

far-reaching our empathetic actions are

so i’d like to leave you with this

um

one day my wife and i are

driving around running some errands in

her car in the afternoon and we stop at

a particularly popular panhandling spot

in town

you know

the gentleman approaches the vehicle my

wife gives him a little bit of cash and

then i notice when she opens the center

console she’s got this

haphazard wad of one dollar bills and

coins like a monkey fist sitting in the

center console and um

we started to have a discussion we drive

off and we started to have a discussion

about the common pitfalls of addiction

the misconceptions of giving homeless

people money and before i could drag the

conversation out any further my wife

very simply

and very matter-of-factly said you never

know that might be someone samuel

thank you

[Music]

[音乐]

[掌声]

在新奥尔良上城有一个

美丽的地方,卡罗尔顿大道

与圣查尔斯相遇

,橡树的根

在人行道的混凝土中延伸,

你可以听到有轨电车的钟声

沿着街道行驶,

让每个人都知道 他们正在

滑翔靠近

这个地方我最喜欢的事情之一

在管道卡罗尔顿的拐角处

有这个美丽的美丽的旧

教堂砖式教堂

部分隐藏

在街道另一边的视线

旁边是橡木这是呃我的

最喜欢的品质是它总是闻起来

像新鲜咖啡,所以当你在

那里时,你只会闻到街角所有咖啡店的味道,

唯一会破坏新奥尔良这个古老美丽角落的魅力的

是 115 磅重的

流浪汉在角落里

裹着香烟烧伤的被子 臀部的皮肤

因为在混凝土上睡

太久而剥落 毯子提供了一个

虚假的安全感,因为他

从海洛因撤出

无望的伤害

,就像教堂一样,

根据全国

无家可归者联盟或结束无家可归者,我被部分隐藏在视线之外,

对不起

,估计

每个晚上都会有 500 000 人无家可归

那天晚上我和

全国成千上万的其他人一起躺在街角,

当我早上醒来时,

新鲜咖啡的味道比平时更近

了,

当我睁开眼睛时,

一个白色的小杯子里

冒着新鲜的热气 热咖啡放在

我见过的最干净的十美元钞票上,我

花了一秒钟,呃,弄清楚发生了

什么事我不知道我的意思

那天早上我醒来时有点阴霾 为了

弄清楚发生了什么事,我

注意到杯子

整齐地叠在 10 张钞票上的方式,

折叠起来没有扔到一边,

现在我看到了

这个陌生人

的来来去去。 在这一点上给了我很多咖啡和现金

,现在已经有一段时间了,

我不能代表她说话,

但我可以把这个行为放大一点,

这样

我就可以告诉你她的意图,我可以

告诉你 你我知道当

她晚上离开银行的清洁工作时

她走相反的方向我

知道当她离开时她离开了我

所在的地方

我知道为了让她

靠近我折叠 十美元的钞票

把咖啡放在上面 她

选择付出额外的

努力 她的行为是有意图的,

但我想做的是我想把

这些行为与

其他行为区分开来,因为

区别

在于 我自己我知道我

知道她的意图的行为

,这对我有很大的意义,

所以

让我们快进

到呃第二天晚上的情况

,但很可能一周后

我有很

长的旅程回到那个地方

那天晚上我要睡觉了,

我躺了 在那座古老教堂的砖石结构中

,我仍然能感受到

阳光透过混凝土散发出的温暖

,我记得我只能

睡几个小时,而当这里

关门的酒吧

到来时,克里斯

对了,他走到我身边站着

六七英尺远,他说,嘿,伙计,

我不会给你巴士任何钱,但

我会给你买一张巴士票,无论你

想去哪里

,我一定对这个声明感到震惊,

因为我什至没有 去

回复那个家伙,他立即说

好吧,伙计,我

早上回来他拿着这个巨大的 5 加仑

水罐,把它放在

我旁边,

现在离开了

,在那里呆了一段时间,其中

一个 你意识到的事情是人们

做出承诺他们说他们会

回来他们说他们会给

你带来一些东西或者他们会

来帮助他们并且他们从不做

十分之九的事情他们永远不会

回来你永远不会 再次见到那个人,所以

对我自己来说更容易 放弃这个

想法更容易说好那

是一次疯狂的相遇并继续前进,

因为与其失望

,不如抱有希望,剩下的一切

又被粉碎了,

就像我放弃的

想法一样突然,克里斯带着白人

本田思域路边到卡罗尔顿

挥舞着一辆巨型巴士走出

窗外现在这是我生命中的两个时刻,

这将永远改变我的生活,

但我想放大

克里斯做对的事情,因为

克里斯有一些经验

现在成瘾的陷阱,无论是通过他自己的

经历还是通过与

其他人的接触,他都知道有些

事情上瘾者有做的倾向,而酗酒者也有做的

倾向,

但因此他仍然表现出

愿意帮助的意愿,

因此得到了公交车票 而不是

现金,

因此努力而不是根本没有

所以当我看到这个

并且我试图思考

克里斯的行为背后的意图和 再说一次

,这对我来说很难,因为当

我用语言表达时,我不能为克里斯说话,

我所能做的就是告诉你我的

故事,但我可以告诉你

它对我的影响,因为

现在发生了什么 我不再绝望

了吗我并不孤单因为

只有一点点机会我可能

比这更有价值

所以这两个动作

所做的

就是同理心将

我们与克里斯和陌生人的

行为联系起来他们

无偏见和无偏见的人性

的钥匙打开了悲伤和绝望的锁我们都是人类

,我们都有同样的斗争

他们只是看起来有点不同我注意到的

一件事

嗯 大多数是

克里斯对我说话的方式,

对他所说的话非常实事求是非常直率非常直截了当

,难以置信是因为

我被要求虚张声势你知道我

已经详细说明了这个骗局 我走了 nna

是一名试图去纳什维尔的旅行老师,

所以你应该帮

我拿一些现金权利,这是我

为这个家伙精心设计的骗局,因为

你为什么不相信一个瘦骨嶙峋、

满身纹身、穿着脏人

字拖和背包的穴居人? ‘显然是

一个可靠的信息来源,

好吧,

所以如果你一直坚持到这

一步并且你正在注意

希望我已经向你展示了

我们的行为呃有效果

,如果我可以为你连接这些东西

我 我想说,

当我们看到同理心时,我们通常只

看到我们周围环境的影响

所以我想把这个留给你有

一天我和我妻子

下午在她的车里开车跑腿,我们停

在镇上一个特别受欢迎的乞讨地点

你知道

这位绅士接近我妻子的车辆

给 他给了一点现金,

然后我注意到当她打开

中控台时,她有

一堆一美元的钞票和

硬币,就像猴子拳头一样坐在

中控台上,嗯,

我们开始讨论,我们开车

离开,我们开始

讨论上瘾的常见陷阱,

给无家可归的

人钱的误解,在我把

话题拖得更远之前,我的妻子

非常简单和实事求是地说你永远不

知道那可能是塞缪尔,

谢谢你

[ 音乐]