Why I have coffee with people who send me hate mail zlem Cekic

My inbox is full of hate mails
and personal abuse

and has been for years.

In 2010, I started answering those mails

and suggesting to the writer
that we might meet for coffee and a chat.

I have had hundreds of encounters.

They have taught me something important
that I want to share with you.

I was born in Turkey from Kurdish parents

and we moved to Denmark
when I was a young child.

In 2007, I ran for a seat
in the Danish parliament

as one of the first women
with a minority background.

I was elected,

but I soon found out
that not everyone was happy about it

as I had to quickly get used
to finding hate messages in my inbox.

Those emails would begin
with something like this:

“What’s a raghead like you
doing in our parliament?”

I never answered.

I’d just delete the emails.

I just thought that the senders
and I had nothing in common.

They didn’t understand me,

and I didn’t understand them.

Then one day, one of my colleagues
in the parliament said

that I should save the hate mails.

“When something happens to you,
it will give the police a lead.”

(Laughter)

I noticed that she said,
“When something happens” and not “if.”

(Laughter)

Sometimes hateful letters
were also sent to my home address.

The more I became involved
in public debate,

the more hate mail and threats I received.

After a while, I got a secret address

and I had to take extra precautions
to protect my family.

Then in 2010, a Nazi began to harass me.

It was a man who had attacked
Muslim women on the street.

Over time, it became much worse.

I was at the zoo with my children,
and the phone was ringing constantly.

It was the Nazi.

I had the impression that he was close.

We headed home.

When we got back,

my son asked, “Why does
he hate you so much, Mom,

when he doesn’t even know you?”

“Some people are just stupid,” I said.

And at the time, I actually thought
that was a pretty clever answer.

And I suspect that that is the answer
most of us would give.

The others –

they are stupid, brainwashed, ignorant.

We are the good guys
and they are the bad guys, period.

Several weeks later
I was at a friend’s house,

and I was very upset and angry
about all the hate and racism I had met.

It was he who suggested
that I should call them up

and visit them.

“They will kill me,” I said.

“They would never attack a member
of the Danish Parliament,” he said.

“And anyway, if they killed you,
you would become a martyr.”

(Laughter)

“So it’s pure win-win situation for you.”

(Laughter)

His advice was so unexpected,

when I got home,

I turned on my computer

and opened the folder
where I had saved all the hate mail.

There were literally hundreds of them.

Emails that started
with words like “terrorist,”

“raghead,”

“rat,” “whore.”

I decided to contact the one
who had sent me the most.

His name was Ingolf.

I decided to contact him just once
so I could say at least I had tried.

To my surprise and shock,

he answered the phone.

I blurted out, “Hello, my name is Özlem.
You have sent me so many hate mails.

You don’t know me, I don’t know you.

I was wondering if I could come around
and we can drink a coffee together

and talk about it?”

(Laughter)

There was silence on the line.

And then he said,

“I have to ask my wife.”

(Laughter)

What?

The racist has a wife?

(Laughter)

A couple of days later,
we met at his house.

I will never forget
when he opened his front door

and reached out to shake my hand.

I felt so disappointed.

(Laughter)

because he looked
nothing like I’d imagined.

I had expected a horrible person –

dirty, messy house.

It was not.

His house smelled of coffee

which was served from a coffee set
identical to the one my parents used.

I ended up staying
for two and a half hours.

And we had so many things in common.

Even our prejudices were alike.

(Laughter)

Ingolf told me
that when he waits for the bus

and the bus stops 10 meters away from him,

it was because the driver was a “raghead.”

I recognized that feeling.

When I was young

and I waited for the bus

and it stopped 10 meters away from me,

I was sure that the driver was a racist.

When I got home,

I was very ambivalent about my experience.

On the one hand, I really liked Ingolf.

He was easy and pleasant to talk to,

but on the other hand,

I couldn’t stand the idea
of having so much in common

with someone who had
such clearly racist views.

Gradually,

and painfully,

I came to realize

that I had been just as judgmental
of those who had sent me hate mails

as they had been of me.

This was the beginning
of what I call #dialoguecoffee.

Basically, I sit down for coffee

with people who have said
the most terrible things to me

to try to understand
why they hate people like me

when they don’t even know me.

I have been doing this
the last eight years.

The vast majority of people
I approach agree to meet me.

Most of them are men,

but I have also met women.

I have made it a rule
to always meet them in their house

to convey from the outset
that I trust them.

I always bring food
because when we eat together,

it is easier to find
what we have in common

and make peace together.

Along the way, I have learned
some valuable lessons.

The people who sent
hate mails are workers,

husbands, wives,

parents like you and me.

I’m not saying that
their behavior is acceptable,

but I have learned to distance myself
from the hateful views

without distancing myself from the person
who’s expressing those views.

And I have discovered

that the people I visit are just
as afraid of people they don’t know

as I was afraid of them before
I started inviting myself for coffee.

During these meetings,
a specific theme keeps coming up.

It shows up regardless whether
I’m talking to a humanist or a racist,

a man, a woman,

a Muslim or an atheist.

They all seem to think

that other people
are to blame for the hate

and for the generalization of groups.

They all believe that other people
have to stop demonizing.

They point at politicians,
the media, their neighbor

or the bus driver
who stops 10 meters away.

But when I asked, “What about you?

What can you do?”,

the reply is usually,

“What can I do?

I have no influence.

I have no power.”

I know that feeling.

For a large part of my life,

I also thought that I didn’t have
any power or influence –

even when I was a member
of the Danish parliament.

But today I know the reality is different.

We all have power
and influence where we are,

so we must never,

never underestimate our own potential.

The #dialoguecoffee meetings
have taught me

that people of all political convictions
can be caught demonizing

the others with different views.

I know what I’m talking about.

As a young child, I hated
different population groups.

And at the time, my religious views
were very extreme.

But my friendship with Turks,
with Danes, with Jews and with racists

has vaccinated me
against my own prejudices.

I grew up in a working-class family,

and on my journey I have met many people
who have insisted on speaking to me.

They have changed my views.

They have formed me as a democratic
citizen and a bridge builder.

If you want to prevent hate and violence,

we have to talk to as many
people as possible

for as long as possible

while being as open as possible.

That can only be achieved through debate,

critical conversation

and insisting on dialogue
that doesn’t demonize people.

I’m going to ask you a question.

I invite you to think about it when
you get home and in the coming days,

but you have to be honest with yourself.

It should be easy,
no one else will know it.

The question is this …

who do you demonize?

Do you think supporters of American
President Trump are deplorables?

Or that those who voted for Turkish
President Erdoğan are crazy Islamists?

Or that those who voted for Le Pen
in France are stupid fascists?

Or perhaps you think that Americans
who voted for Bernie Sanders

are immature hippies.

(Laughter)

All those words have been used
to vilify those groups.

Maybe at this point,
do you think I am an idealist?

I want to give you a challenge.

Before the end of this year,

I challenge you to invite
someone who you demonize –

someone who you disagree with
politically and/or culturally

and don’t think you have
anything in common with.

I challenge you to invite someone
like this to #dialoguecoffee.

Remember Ingolf?

Basically, I’m asking you
to find an Ingolf in your life,

contact him or her

and suggest that you can meet
for #dialoguecofee.

When you start at #dialoguecoffee,
you have to remember this:

first, don’t give up
if the person refuses at first.

Sometimes it’s taken me nearly one year
to arrange a #dialoguecoffee meeting.

Two:

acknowledge the other person’s courage.

It isn’t just you who’s brave.

The one who’s inviting you
into their home is just as brave.

Three:

don’t judge during the conversation.

Make sure that most of the conversation
focuses on what you have in common.

As I said, bring food.

And finally, remember to finish
the conversation in a positive way

because you are going to meet again.

A bridge can’t be built in one day.

We are living in a world where many people
hold definitive and often extreme opinions

about the others

without knowing much about them.

We notice of course the prejudices
on the other side than in our own bases.

And we ban them from our lives.

We delete the hate mails.

We hang out only with people
who think like us

and talk about the others
in a category of disdain.

We unfriend people on Facebook,

and when we meet people
who are discriminating

or dehumanizing people or groups,

we don’t insist on speaking with them
to challenge their opinions.

That’s how healthy democratic
societies break down –

when we don’t check the personal
responsibility for the democracy.

We take the democracy for granted.

It is not.

Conversation is the most difficult
thing in a democracy

and also the most important.

So here’s my challenge.

Find your Ingolf.

(Laughter)

Start a conversation.

Trenches have been dug
between people, yes,

but we all have the ability to build
the bridges that cross the trenches.

And let me end by quoting my friend,

Sergeot Uzan,

who lost his son, Dan Uzan,
in a terror attack

on a Jewish synagogue in Copenhagen, 2015.

Sergio rejected any suggestion of revenge

and instead said this …

“Evil can only be defeated
by kindness between people.

Kindness demands courage.”

Dear friends,

let’s be courageous.

Thank you.

(Applause)

我的收件箱里充满了仇恨邮件
和个人虐待,

而且多年来一直如此。

2010 年,我开始回复那些邮件

,并向作者
建议我们可以见面喝杯咖啡聊天。

我有过数百次的相遇。

他们教会了我一些重要的东西
,我想与你分享。

我出生在土耳其,父母是库尔德人

,小时候我们搬到了丹麦

2007 年,我

作为首批
具有少数族裔背景的女性之一竞选丹麦议会的席位。

I was elected,

but I soon found out
that not everyone was happy about it

as I had to quickly get used
to finding hate messages in my inbox.

这些电子邮件会
以这样的开头:

“像你这样的疯子
在我们的议会里做什么?”

我从来没有回答。

我只是删除电子邮件。

我只是认为发件人
和我没有共同之处。

他们不理解我

,我也不理解他们。

然后有一天,我
在议会的一位同事

说我应该保存仇恨邮件。

“当你有事时,
它会给警察带来线索。”

(笑声)

我注意到她说的是
“当事情发生时”而不是“如果”。

(笑声)

有时仇恨的
信也会寄到我的家庭地址。


参与公开辩论

的次数越多,收到的仇恨邮件和威胁就越多。

过了一会儿,我得到了一个秘密地址

,我不得不采取额外的预防措施
来保护我的家人。

然后在 2010 年,一个纳粹开始骚扰我。

是一名男子
在街上袭击穆斯林妇女。

随着时间的推移,情况变得更糟。

我和孩子们在动物园里
,电话一直在响。

那是纳粹。

我的印象是他很亲近。

我们打道回府。

我们回来后,

我儿子问:“
妈妈

,他甚至不认识你,为什么这么恨你?”

“有些人只是愚蠢,”我说。

当时,我实际上认为
这是一个非常聪明的答案。

我怀疑这是
我们大多数人都会给出的答案。

其他人——

他们是愚蠢的、被洗脑的、无知的。

我们是好人
,他们是坏人,时期。

几周后,
我在一个朋友家,

对我遇到的所有仇恨和种族主义感到非常沮丧和愤怒。

是他
建议我打电话给

他们拜访他们。

“他们会杀了我,”我说。

“他们永远不会攻击
丹麦议会的成员,”他说。

“而且不管怎样,如果他们杀了你,
你就会成为烈士。”

(笑声)

“所以这对你们来说是双赢的局面。”

(笑声)

他的建议太出人意料了,

当我回到家时,

我打开电脑

,打开
了我保存所有仇恨邮件的文件夹。

实际上有数百个。

以“terrorist”、

“raghead”、

“rat”、“whore”等词开头的电子邮件。

我决定联系
发送我最多的人。

他的名字叫英戈尔夫。

我决定只联系他一次,
这样我至少可以说我已经尝试过了。

令我惊讶和震惊的是,

他接了电话。

我脱口而出,“你好,我的名字是厄兹勒姆。
你给我发了很多仇恨邮件。

你不认识我,我不认识你。

我想知道我是否可以过来
,我们可以一起喝杯咖啡

谈谈吧?”

(笑声

) 电话线上一片寂静。

然后他说:

“我得问问我的妻子。”

(笑声)

什么?

种族主义者有妻子?

(笑声)

几天后,
我们在他家见面。

我永远不会
忘记他打开前门

并伸出手握住我的手。

我感到非常失望。

(笑声)

因为他看起来
不像我想象的那样。

我原以为会有一个可怕的人——

肮脏、凌乱的房子。

它不是。

他的屋子里

有一股咖啡的
味道,那是用我父母用过的那种咖啡具送来的。

最后我呆
了两个半小时。

我们有很多共同点。

甚至我们的偏见也是一样的。

(笑声)

Ingolf 告诉我
,当他等车时

,公交车在距离他 10 米的地方停了下来,

因为司机是个“傻瓜”。

我认同这种感觉。

当我年轻的时候

,我等公共汽车时

,它在离我 10 米的地方停了下来,

我确信司机是种族主义者。

当我回到家时,

我对自己的经历感到非常矛盾。

一方面,我真的很喜欢 Ingolf。

与他交谈很轻松愉快,

但另一方面,

我无法忍受

与一个有着
如此明显种族主义观点的人有这么多共同点的想法。

渐渐地

,痛苦地,

我开始意识到

,我
对那些给我发仇恨邮件的人,

就像他们对我一样评判。


就是我所说的#dialoguecoffee 的开始。

基本上,我

和那些
对我说过最糟糕的话的人坐下来喝咖啡,

试图理解
为什么

他们甚至不认识我时就讨厌我这样的人。

在过去的八年里,我一直在这样做。 我接触

的绝大多数人
都同意见我。

他们中的大多数是男性,

但我也遇到过女性。

我已经制定了一条规则
,总是在他们家里见到他们,

从一开始就表达
我信任他们。

我总是带食物,
因为当我们一起吃饭时,

更容易找到
我们的共同点

并一起和平相处。

一路走来,我学到了
一些宝贵的经验。

发送
仇恨邮件的人是工人、

丈夫、妻子、

像你我这样的父母。

我并不是说
他们的行为是可以接受的,

但我已经学会了
与仇恨观点

保持距离,而不是与
表达这些观点的人保持距离。

发现我拜访
的人害怕他们不认识的人,

就像我在
开始邀请自己喝咖啡之前害怕他们一样。

在这些会议期间,
一个特定的主题不断出现。

无论
我是在与人文主义者还是种族主义者

、男人、女人

、穆斯林或无神论者交谈,它都会出现。

他们似乎都

认为其他
人应该为仇恨

和群体的泛化负责。

他们都认为其他人
必须停止妖魔化。

他们指着政客
、媒体、他们的邻居

或在
10 米外停下的公交车司机。

但当我问“你呢?

你能做什么?”时

,通常回答是:

“我能做什么?

我没有影响力。

我没有权力。”

我知道那种感觉。

在我生命的大部分时间里,

我还认为我没有
任何权力或影响力——

即使我
是丹麦议会的成员。

但今天我知道现实是不同的。

在我们所处的地方,我们都拥有权力和影响力,

因此我们绝不能、

绝不能低估自己的潜力。

#dialoguecoffee
会议告诉我

,所有政治信仰的人
都可能

以不同的观点妖魔化其他人。

我知道我在说什么。

小时候,我讨厌
不同的人群。

而当时,我的宗教
观点非常极端。

但我与土耳其人
、丹麦人、犹太人和种族主义者的友谊使


免于自己的偏见。

我在工薪阶层家庭长大

,在旅途中遇到了很多
坚持跟我说话的人。

他们改变了我的看法。

他们把我塑造成一个民主
公民和桥梁建设者。

如果你想防止仇恨和暴力,

我们必须尽可能长时间地与尽可能多的人交谈,

同时尽可能保持开放。

这只能通过辩论、

批判性

对话和
坚持不妖魔化人们的对话来实现。

我要问你一个问题。

我邀请您在
回家时和未来几天考虑一下,

但您必须对自己诚实。

这应该很容易,
没有人会知道。

问题是……

你把谁妖魔化了?

你认为美国
总统特朗普的支持者是可悲的吗?

或者那些投票给土耳其
总统埃尔多安的人是疯狂的伊斯兰主义者?

还是说那些在法国投票给勒庞
的人是愚蠢的法西斯主义者?

或者你可能认为
投票给伯尼桑德斯的美国人

是不成熟的嬉皮士。

(笑声)

所有这些话都被
用来诋毁那些团体。

也许在这一点上,
你认为我是一个理想主义者吗?

我想给你一个挑战。

在今年年底之前,

我挑战你邀请
一个你妖魔化的人——

一个你在
政治和/或文化

上不同意并且认为你没有
任何共同点的人。

我挑战你邀请这样的人
来#dialoguecoffee。

还记得英戈尔夫吗?

基本上,我要求你
在你的生活中找到一个 Ingolf,

联系他或她

并建议你可以
为#dialoguecofee 见面。

当您从#dialoguecoffee 开始时,
您必须记住这一点:

首先,
如果对方一开始拒绝,请不要放弃。

有时我花了将近一年的时间
来安排#dialoguecoffee 会议。

二:

承认对方的勇气。

勇敢的不只是你。

邀请你
到他们家的人同样勇敢。

三:

谈话中不要评判。

确保大部分对话都
集中在你们的共同点上。

正如我所说,带食物。

最后,记住要
以积极的方式结束对话,

因为你们将再次见面。

一座桥不是一天建成的。

我们生活在一个世界上,许多人对他人
持有明确的、往往是极端的意见

但对他们了解不多。

我们当然注意到
另一方的偏见,而不是我们自己的基地。

我们禁止他们进入我们的生活。

我们删除了仇恨邮件。

我们只和那些想法像我们的人一起出去玩,


以一种不屑的态度谈论其他人。

我们在 Facebook 上取消好友关系

,当我们遇到
歧视

或非人化的人或群体的人时,

我们不会坚持与他们交谈
以挑战他们的意见。

健康的民主
社会就是这样崩溃的——

当我们不检查个人
对民主的责任时。

我们认为民主是理所当然的。

它不是。

对话
是民主国家中最困难的事情

,也是最重要的事情。

所以这是我的挑战。

找到你的 Ingolf。

(笑声)

开始对话。 人与人之间

已经挖了壕沟
,是的,

但我们都有能力建造
跨越壕沟的桥梁。

最后,让我引用我的朋友

Sergeot Uzan 的话,

他在 2015 年哥本哈根犹太教堂的恐怖袭击中失去了他的儿子 Dan Uzan

塞尔吉奥拒绝了任何报复的建议

,而是这样说……

“邪恶只能 被
人与人之间的善良打败。

善良需要勇气。

亲爱的朋友,

让我们勇敢一点。

谢谢你。

(掌声)