How we can help the forgotten middle reach their full potential Danielle R. Moss

So, I want to talk to you
about the forgotten middle.

To me, they are the students,
coworkers and plain old regular folks

who are often overlooked

because they’re seen
as neither exceptional nor problematic.

They’re the kids we think we can ignore

because their needs for support
don’t seem particularly urgent.

They’re the coworkers

who actually keep the engines
of our organizations running,

but who aren’t seen as the innovators
who drive excellence.

In many ways, we overlook
the folks in the middle

because they don’t keep us
up awake at night

wondering what crazy thing
they’re going to come up with next.

(Laughter)

And the truth is that we’ve come
to rely on their complacency

and sense of disconnection

because it makes our work easier.

You see, I know a little bit
about the forgotten middle.

As a junior high school student,
I hung out in the middle.

For a long time,
I had been a good student.

But seventh grade was a game changer.

I spent my days gossiping, passing notes,

generally goofing off with my friends.

I spent my homework time on the phone,
reviewing each day’s events.

And in many ways, although I was
a typical 12-year-old girl,

my ambivalence about my education
led to pretty average grades.

Luckily for me, my mother understood
something important,

and that was that my location
was not my destination.

As a former research librarian
and an educator,

my mother knew that I was capable
of accomplishing a lot more.

But she also understood

that because I was a young
black woman in America,

I might not have opportunities
out of the middle

if she wasn’t intentional
about creating them.

So she moved me to a different school.

She signed me up for leadership
activities in my neighborhood.

And she began to talk to me more seriously

about college and career options
I could aspire to.

My mother’s formula for getting me
out of the middle was pretty simple.

She started with high expectations.

She made it her business to figure out
how to set me up for success.

She held me accountable

and, along the way,
she convinced me that I had the power

to create my own story.

That formula didn’t just help me
get out of my seventh grade slump –

I used it later on in New York City,

when I was working with kids
who had a lot of potential,

but not a lot of opportunities
to go to and complete college.

You see, high-performing students

tend to have access
to additional resources,

like summer enrichment activities,

internships

and an expansive curriculum

that takes them out of the classroom
and into the world

in ways that look great
on college applications.

But we’re not providing
those kinds of opportunities for everyone.

And the result isn’t just
that some kids miss out.

I think we, as a society, miss out too.

You see, I’ve got a crazy theory
about the folks in the middle.

I think there are some unclaimed
winning lottery tickets in the middle.

I think the cure for cancer
and the path to world peace

might very well reside there.

Now, as a former middle school teacher,

I’m not saying that magically everyone
is suddenly going to become an A student.

But I also believe
that most folks in the middle

are capable of a lot more.

And I think people stay in the middle
because that’s where we relegated them to

and, sometimes, that’s just
where they’re kind of chilling

while they figure things out.

All of our journeys

are made up of a series of rest stops,
accelerations, losses and wins.

We have a responsibility to make sure

that one’s racial, gender, cultural
and socioeconomic identity

is never the reason you didn’t have
access out of the middle.

So, just as my mother did with me,

I began with high expectations
with my young people.

And I started with a question.

I stopped asking kids,
“Hey, do you want to go to college?”

I started asking them,

“What college would you like to attend?”

You see, the first question –

(Applause)

The first question leaves
a lot of vague possibilities open.

But the second question

says something about what I thought
my young people were capable of.

On a basic level,

it assumes that they’re going to
graduate from high school successfully.

It also assumed

that they would have
the kinds of academic records

that could get them college
and university admissions.

And I’m proud to say
that the high expectations worked.

While black and Latinx students

nationally tend to graduate from college
in six years or less,

at a percent of 38,

we were recognized by the College Board

for our ability not to just
get kids into college

but to get them through college.

(Applause)

But I also understand
that high expectations are great,

but it takes a little bit more than that.

You wouldn’t ask a pastry chef
to bake a cake without an oven.

And we should not be asking
the folks in the middle to make the leap

without providing them with the tools,
strategies and support they deserve

to make progress in their lives.

A young woman I had been
mentoring for a long time, Nicole,

came to my office one day,

after her guidance counselor
looked at her pretty strong transcript

and expressed utter shock and amazement

that she was even interested
in going to college.

What the guidance counselor didn’t know
was that through her community,

Nicole had had access
to college prep work,

SAT prep and international
travel programs.

Not only was college in her future,

but I’m proud to say that Nicole
went on to earn two master’s degrees

after graduating from Purdue University.

(Applause)

We also made it our business
to hold our young people accountable,

but also to instill a sense
of accountability in those young people

to themselves, to each other,
to their families and their communities.

We doubled down
on asset-based youth development.

We went on leadership retreats

and did high ropes courses
and low ropes courses

and tackled life’s biggest
questions together.

The result was that the kids
really bought into the notion

that they were accountable
for achieving these college degrees.

It was so gratifying to see the kids
calling each other and texting each other

to say, “Hey, why are you late
for SAT prep?”

And, “What are you packing
for the college tour tomorrow?”

We really worked to kind of make
college the thing to do.

We began to create programs
on college campuses

and events that allow young people
to really visualize themselves

as college students and college graduates.

Me and my staff
rocked our own college gear

and had lots of fun, healthy competition
about whose school was better than whose.

The kids really bought into it,

and they began to see that something more
was possible for their lives.

Not only that – they could look around
at that college-going community

and see kids who came
from the same backgrounds

and the same neighborhoods

and who were aspiring to the same things.

That sense of belonging was really key,

and it showed up in a remarkable,
beautiful way one day

when we were in the Johannesburg airport,
waiting to go through customs

on our way to Botswana
for a service learning trip.

I saw a group of kids
kind of huddled in a circle.

Usually, with teens,
that means something’s going on.

(Laughter)

So I kind of walked up behind the kids

to figure out what they were
talking about.

They were comparing passport stamps.

(Laughter)

And they were dreaming out loud
about all the other countries

they planned to visit in the future.

And seeing these young people
from New York City

go on to not just become college students

but to participate
in study abroad programs

and to then take jobs around the world

was incredibly gratifying.

When I think of my kids

and all the doctors, lawyers,
teachers, social workers,

journalists and artists

who came from our little nook
in New York City,

I hate to think
of what would have happened

if we hadn’t invested in the middle.

Just think about all
that their communities and the world

would have missed out on.

This formula for the middle
doesn’t just work with young people.

It can transform
our organizations as well.

We can be more bold

in coming up and articulating a mission
that inspires everyone.

We can authentically
invite our colleagues to the table

to come up with a strategy
to meet the mission.

We can give meaningful feedback
to folks along the way,

and – and sometimes most importantly –

make sure that you’re sharing credit
for everyone’s contributions.

What happened when my staff
aimed high for themselves

is that what they were able
to do for young people

was pretty transformational.

And it’s been so wonderful to look back
and see all of my former colleagues

who’ve gone on to get doctorates

and assume leadership roles
in other organizations.

We have what it takes to inspire
and uplift the folks in the middle.

We can extend love
to the people in the middle.

We can challenge our own biases
about who deserves a hand-up, and how.

We can structure our organizations,
communities and institutions

in ways that are inclusive
and that uphold principles of equity.

Because, in the final analysis,
what is often mistaken for a period

is really just a comma.

Thank you.

(Applause)

所以,我想和你
谈谈被遗忘的中间。

对我来说,他们是学生、
同事和普通的普通人

,他们经常被忽视,

因为他们被
视为既不例外也不成问题。

他们是我们认为可以忽略的孩子,

因为他们对支持的需求
似乎并不特别迫切。

他们是

真正保持
我们组织引擎运转的同事,

但他们不被视为
推动卓越的创新者。

在许多方面,我们忽略
了中间的人,

因为他们不会让
我们夜不能寐,

想知道
他们接下来会想出什么疯狂的事情。

(笑声

) 事实上,我们已经
开始依赖他们

的自满和疏离感,

因为这让我们的工作更轻松。

你看,我
对被遗忘的中间部分略知一二。

作为一个初中生,
我在中间闲逛。

很长一段时间,
我都是一个好学生。

但七年级改变了游戏规则。

我每天都在闲聊,传递笔记,

通常和我的朋友一起玩。

我把作业时间花在电话上,
回顾每天的事情。

在许多方面,虽然我是
一个典型的 12 岁女孩,但

我对教育的矛盾心理
导致了相当平均的成绩。

对我来说幸运的是,我妈妈明白了
一些重要的事情

,那就是我的
位置不是我的目的地。

作为一名前研究图书馆员
和教育家,

我母亲知道我有
能力完成更多工作。

但她也明白

,因为我
是美国的一名年轻黑人女性,如果她不是有意创造

机会,我可能没有机会
从中脱颖而出

于是她把我转到了另一所学校。

她为我报名
参加我附近的领导活动。

她开始更认真地与我谈论

我可以向往的大学和职业选择。

我妈妈让我
摆脱困境的方法很简单。

她一开始就寄予厚望。

她把弄清楚
如何让我走向成功是她的工作。

她让我负责

,一路走来,
她让我相信我有

能力创造自己的故事。

这个公式不仅帮助
我摆脱了七年级的低迷——

后来我在纽约市使用它,

当时我和
那些有很多潜力

但没有很多机会
去的孩子一起工作 完成大学。

你看,表现优异的学生

往往
可以获得额外的资源,

比如暑期充实活动、

实习

和广泛的课程

,这些课程让他们走出课堂
,走进世界

,在大学申请中看起来很棒

但我们并没有
为每个人提供这些机会。

结果
不仅仅是一些孩子错过了。

我认为,作为一个社会,我们也错过了。

你看,我有一个关于中间人的疯狂理论

我认为中间有一些无人认领的
中奖彩票。

我认为治愈癌症的方法
和通往世界和平的道路

很可能就在那儿。

现在,作为一名前中学老师,

我并不是说每个人
都会神奇地突然成为一名A学生。

但我也相信
,大多数处于中间

位置的人能够做得更多。

而且我认为人们停留在中间,
因为这是我们将他们降级的地方

,有时,这
就是他们在解决问题时有点不寒而栗的

地方。

我们所有的旅程

都是由一系列的休息站、
加速、输和赢组成的。

我们有责任

确保一个人的种族、性别、文化
和社会经济

身份绝不是您无法
进入中间的原因。

所以,就像我母亲对我所做的那样,

我开始对我的年轻人抱有很高的期望

我从一个问题开始。

我不再问孩子们,
“嘿,你想上大学吗?”

我开始问他们,

“你想上哪所大学?”

你看,第一个问题——

(掌声

) 第一个问题留下
了很多模糊的可能性。

但是第二个问题

说明了我认为
我的年轻人能够做到的事情。

在基本层面上,

它假设他们将
成功从高中毕业。

它还

假设他们将拥有

可以让他们获得
大学录取的那种学术记录。

我很自豪地说
,高期望奏效了。

虽然全国黑人和拉丁裔学生

倾向于
在 6 年或更短的时间内从大学毕业

,但只有 38 年的百分比,

我们得到了大学理事会的认可,

因为我们不仅有能力
让孩子上大学,

而且让他们完成大学学业。

(鼓掌)

但是我也明白
,高期望是很大的,

但需要的远不止这些。

你不会要求糕点师
在没有烤箱的情况下烤蛋糕。

我们不应该要求
中间的人在

没有为他们提供
他们应该

在生活中取得进步的工具、策略和支持的情况下实现飞跃。 有一天,


辅导了很长时间的一位年轻女性 Nicole

来到我的办公室,

她的辅导员
看了她相当强的成绩单

,对

她甚至
对上大学感兴趣表示非常震惊和惊讶。

辅导员不知道的
是,通过她的社区,

妮可可以
参加大学预科、

SAT 预科和国际
旅行计划。

她的未来不仅是大学,

而且我很自豪地说,妮可

从普渡大学毕业后继续获得两个硕士学位。

(掌声)

我们还
让我们的年轻人承担责任,

同时也让
这些年轻人

对自己、对彼此、
对家人和社区有责任感。

我们在
以资产为基础的青年发展方面加倍努力。

我们参加了领导力静修会

,参加了高难度课程
和低难度课程,

并一起解决了生活中最大的
问题。

结果是孩子们
真正接受

了他们有
责任获得这些大学学位的观念。

看到孩子们
互相打电话和互相发短信

说:“嘿,你为什么
准备SAT考试迟到了?”真是令人欣慰。

还有,“你
明天的大学巡演准备了什么?”

我们真的努力让
大学成为要做的事情。

我们开始
在大学校园

和活动中创建项目,让
年轻人真正将自己想象

成大学生和大学毕业生。

我和我的员工
摇晃着我们自己的大学装备,

并就
谁的学校比谁的学校更好进行了很多有趣、健康的竞争。

孩子们真的很喜欢它

,他们开始看到
他们的生活可能会有更多的东西。

不仅如此——他们可以
环顾那个上大学的社区

,看到
来自相同背景

和相同社区

的孩子,他们渴望同样的事情。

这种归属感真的很关键,

有一天,

当我们在约翰内斯堡机场
等待通过

海关前往博茨瓦纳
进行服务学习之旅时,这种归属感以一种非凡而美丽的方式出现。

我看到一群
孩子挤成一圈。

通常,对于青少年来说,
这意味着正在发生一些事情。

(笑声)

所以我走到孩子们身后

想弄清楚他们在
说什么。

他们在比较护照印章。

(笑声

) 他们大声梦想着

他们计划在未来访问的所有其他国家。

看到这些
来自纽约

市的年轻人不仅成为大学生,

而且还参加
了出国留学项目

,然后在世界各地找工作

,真是令人难以置信的欣慰。

当我想到我的孩子

和所有来自我们纽约市小角落的医生、律师、
教师、社会工作者、

记者和艺术家时

我不想去想

如果我们没有在中间投资会发生什么 .

想想他们的社区和世界

会错过的一切。

这个中产阶级的公式
不仅仅适用于年轻人。

它也可以改变
我们的组织。

我们可以更

大胆地提出并阐明一个
激励每个人的使命。

我们可以
真诚地邀请我们的同事坐到谈判桌前

,提出一项战略
来完成任务。

我们可以
在此过程中向人们提供有意义的反馈,

并且——有时是最重要的——

确保您分享
每个人的贡献的功劳。

当我的员工
为自己设定很高的目标

时,他们能够
为年轻人做的事情

是非常具有变革性的。

回顾
过去,看到我所有的前

同事继续获得博士学位


在其他组织中担任领导职务,真是太棒了。

我们有能力激励
和提升中间人。

我们可以把爱
传递给中间的人。

我们可以挑战自己
对谁应该举手以及如何举手的偏见。

我们可以以包容和维护公平原则的方式构建我们的组织、
社区和机构

因为,归根结底
,经常被误认为句号

的其实只是逗号而已。

谢谢你。

(掌声)