How to solve traffic jams Jonas Eliasson

hi I’m here to talk about congestion

namely road congestion road congestion

is a pervasive phenomena the existing

basically all of the cities all around

the world which is a little bit

surprising when you think about it I

mean think about how different cities

are actually I mean you have the typical

European cities with a dense urban core

good public transportation mostly not a

lot of Road capacity but then on the

other hand you have the American cities

it’s moving by itself okay

anyway the Americans say this lots of

roads dispersed to the large areas

almost no public transportation and then

you have the emerging world cities with

a mixed variety of vehicles mixed

land-use patterns also rather dispersed

but often with a very dense urban core

and traffic plan is all around the world

has tried lots of different measures

densities or dispersed stages lots of

roads or lots of public transport or

lots of bike lanes or more information

or lots of different things but nothing

seems to work but all of these attempts

have one thing in common they’re

basically attempts at figuring out what

people should do instead the rush-hour

car driving they’re essentially two

point attempts at planning what other

people should do planning their life for

them now planning complex social system

is a very hard thing to do and let me

tell you a story back in 1999 when the

Berlin Wall fell an urban planner in

London got a phone call from a colleague

in Moscow saying basic him hi this is

Vladimir I’d like to know who’s in

charge of London’s bread supply and the

urban plan was what do you mean who’s in

charge children’s I mean no one is in

charge oh but surely someone must be in

charge I mean it’s a very complicated

system someone must control all of this

no no no one is in charge I mean it

basically our haven’t through the fault

of it I mean it basically organizes

itself it organizes itself

that’s an example of a complex social

system which has the ability of

self-organizing and this is a very deep

insight when you try to solve really

complex social problems the right thing

to do is most of the time to create

incentives you don’t plan the details

and people will fight you figure out how

what to do how to adapt to this new

framework and let’s now look at this how

do we can we can use this insight to

combat road congestion

this is map of stock of my hometown now

Stockholm is a medium-sized city roughly

2 million people but Giacomo’s has lots

of water and lots of water means lots of

bridges narrow bridges old bridges which

means lots of road congestion these red

dots show the most congested parts which

other bridges that lead into the inner

city and then come what someone came up

with the idea that apart from good

public transport or import the support

from spending money on roads let’s try

to charge drivers one or two euros at

these bottlenecks now one or two use

that isn’t really a lot of money I mean

compared to parking charges andronica

cetera so you would probably expect that

car drivers wouldn’t really react to

this fairly small charge you would be

wrong

1 or 2 euros was enough to make 20

percent of course disappear from rush

hours now 20 percent well that’s a

fairly huge figure you might think but

you still get 80 percent left of the

problem right because you still have 80

percent of traffic now that’s also wrong

because traffic happens to be a

nonlinear phenomenon meaning that once

you reach above a certain capacity

threshold then congestion starts to

increase really real rapidly but

fortunately it also works the other way

around if you can reduce traffic even

somewhat then congestion will go down

much faster than you might think

now congestion charges were introduced

in Stockholm in the Dom On January 3rd

2006 and the first picture here is the

picture of Stockholm one of the typical

streets January 2nd the first day with

the congestion charges looked like this

this is what happens when you take away

20% of the cars from the streets you

really reduce congestion quite

substantially but well as I said I mean

car drivers adapt right so after a while

they would all come back because they

sort of get gotten used to the charges

wrong again it’s now six and a half

years ago since the congestion charge

bring to doose’s calm and we basically

have the same low traffic levels still

but

see there’s an interesting gap here in

the time series in 2007 well the thing

is that the congestion charges they were

introduced first as a trial so they were

introduced in January and then abolished

again in a at the end of July followed

by a referendum and then they were

reintroduced again in 2007 which of

course was the wonderful scientific

opportunity I mean this was really it

was a really fun experiment to start

with and we actually got to do it twice

and person I’d like to do this every

once a year or so but they wouldn’t let

me do that so but it was fun anyway

so we followed we followed up what

happened this is the last day with the

congestion charges July 31st and you see

the same street but now it’s summer in

summer in Stockholm is a very nice and

light time of the year and the first day

went without the congestion charges look

like this all the cars were back again

and you even have to admire the car

drivers they adapt to extremely quickly

the first day they all came back and

this effect and this effect hang on

so 2007 figures look like this now these

traffic figures are really exciting and

a little bit surprising and very useful

to know but I would say that the most

surprising slide here I’m going to show

today is not this one it’s this one this

shows public support for congestion

pricing in Stockholm and you see that

when congestion pricing were introduced

in well beginning of spring 2006 people

were fiercely against it seventy percent

of the population who didn’t want this

but what happened when the congestion

charge was there it’s not what you would

expect that people hated it more and

more no on the contrary they changed up

to a point where we now have seventy

percent support for keeping the charges

meaning that I mean let me repeat that

seventy percent of the population in

Stockholm want to keep the price for

something that used to be free okay so

why can’t that be why is that well think

about it this way

who changed I mean the 20% of the car

drivers that disappeared surely they

must be discontent in a way and where

did they go if we cannot just understand

this then maybe we can figure out how

people can be so happy with this well so

we did this huge interview survey with

lots of travel service and try to figure

out who changed and where did they go

and turned out that they don’t know

for some reason the car drivers are they

are confident they actually drive the

same way that they used to do and why is

that it’s because the travel patterns

are much less stable than you might

think each day people make new decisions

and people change and the world changes

around them and each day all of these

decisions are sort of nudged ever so

slightly away from rush hour car driving

in a way that people don’t even notice

they’re not even aware of this

themselves

and the other question that who changed

their mind who changed their opinion and

why so we did another interview servant

tried to figure out why people change

their mind and who would put type of

group change their mind and after

analyzing the answers it turned out that

more than half of them believe that they

haven’t changed their minds they are

actually confident that they have they

have like congestion pricing all along

which means that we are now in a

position where we have reduced traffic

across this tall cordon with 20% and

reduced congestion by enormous numbers

and people aren’t even aware that they

have changed and if they honestly

believe that they have liked this all

along this is the power of nudges when

trying to solve complex social problem

and when you do that

you shouldn’t try to tell people how to

adapt

you should just nudge them in the right

direction and if you do it right people

will actually embrace the change and if

you do it right people will actually

even like it thank you

you

嗨,我在这里谈论拥堵,

即道路拥堵道路拥堵

是一种普遍存在的现象,

基本上存在于世界各地的所有城市中

当您想到它时,您会感到有些惊讶我的

意思是想想实际上不同的城市

我 意味着您拥有典型的

欧洲城市,其城市核心

人口稠密,公共交通良好

几乎没有公共交通的地区,

然后是新兴世界城市

,车辆种类繁多 混合

土地使用模式也相当分散,

但通常具有非常密集的城市核心

和交通计划在世界各地

已经尝试了许多不同的措施

密度 或分散的阶段 许多

道路或许多公共交通或

许多自行车道或更多信息

或许多不同的东西,但 似乎没有任何效果

,但所有这些尝试

都有一个共同点,它们

基本上是试图弄清楚

人们应该做什么,而不是高峰时间的

汽车驾驶它们本质

上是计划其他

人应该做什么来规划他们的生活的两点尝试 对

他们来说,现在规划复杂的社会系统

是一件非常困难的事情,让我

告诉你一个故事,早在 1999 年

柏林墙倒塌时,伦敦的一位城市规划师

接到莫斯科一位同事的电话

,说他基本是

弗拉基米尔 我想知道谁

负责伦敦的面包供应和

城市规划是什么意思谁

负责儿童的我的意思是没有人

负责哦但肯定有人

负责我的意思是这是一个非常复杂的

系统必须有人负责 控制这一切

没有 没有 没有人负责 我的意思是它

基本上没有因为

它的

错 自组织能力,

当你试图解决真正

复杂的社会问题时,这是一种非常深刻的洞察力,正确

的做法是在大多数情况下创造

激励,你不计划细节

,人们会和你争吵

做什么 如何适应这个新

框架,现在让我们看看这个

我们如何利用这种洞察力来

对抗道路拥堵

这是我家乡现在的库存地图

斯德哥尔摩是一个中等城市,大约有

200 万人口,但是 贾科莫有

很多水,很多水意味着很多

桥梁 狭窄的桥梁 旧桥 这

意味着很多道路拥堵 这些红

点显示了最拥挤的部分 哪些

其他桥梁通向内

城,然后出现有人

想出的想法 除了良好的

公共交通或通过

在道路上花钱的支持让我们尝试

在这些瓶颈处向司机收取一两欧元

现在一两次使用

这并不是很多钱我的意思是

与停车费相比,andronica

cetera 所以你可能会认为

汽车司机不会对

这个相当小的费用做出真正的反应你

错了

1 或 2 欧元就足以让 20

% 当然从高峰

时间消失 现在 20% 嗯,这是一个

你可能会想一个相当大的数字,但

你仍然有 80% 的

问题是正确的,因为你现在仍然有 80

% 的流量,这也是错误的,

因为流量恰好是一种

非线性现象,这意味着一旦

你达到某个容量

阈值以上,就会开始拥塞

真正快速增加,但

幸运的是

,如果您可以稍微减少交通流量,

那么它也可以反过来工作,那么拥堵

将比您想象的要快得多,

现在

在 2006 年 1 月 3 日在斯德哥尔摩的 Dom

和第一张照片中引入了拥堵费 这

是斯德哥尔摩典型街道之一的图片

1 月 2 日第一

天拥堵费的样子 就像这样,

当你从街道上拿走 20% 的汽车时,就会发生这种情况,你

确实大大减少了拥堵,

但正如我所说,我的意思是

汽车司机会立即适应,所以一段时间后

他们都会回来,因为他们

有点得到

再次习惯了错误的收费 现在已经是六年半

前了,因为拥堵费

让杜斯平静下来,我们基本上

仍然有同样的低流量水平,

但是

在 2007 年的时间序列中看到了一个有趣的差距,事情

是 拥堵费

最初是作为试验

引入的,因此在 1 月份引入,然后

在 7 月底再次废除,

随后举行全民公决,然后

在 2007 年再次引入,这

当然是我的意思是绝佳的科学

机会 这真的

是一个非常有趣的

实验,我们实际上做了两次

,我想

每年做一次,但他们不会让

我这样做了,但无论如何这很有趣,

所以我们跟进了

发生的事情,这是

7 月 31 日最后一天收取拥堵费,你会

看到同一条街,但现在是斯德哥尔摩的夏天,

夏天是一个非常美好和

轻松的时间 没有拥堵费的那一年和第一天

看起来

像这样所有的汽车又回来了

,你甚至不得不佩服

他们在第一天就非常迅速地适应的汽车司机

他们都回来了,

这种效果和这种效果一直存在

2007 年的数据现在看起来像这样 这些

流量数据真的很令人兴奋,

有点令人惊讶,而且非常

有用,但我要说的是,

我今天要展示的最令人惊讶的幻灯片

不是这张,而是这张

显示公众支持的幻灯片 对于

斯德哥尔摩的拥堵收费,你看到,

当拥堵收费

在 2006 年初引入时,

人们强烈反对,70%

的人口不想要这个

b 但是,当收取拥堵费时发生的事情

并不是您所

期望的人们越来越讨厌它

,相反,他们改变

到我们现在有 70

% 支持保持收费的程度

,这意味着我的意思是让我再说一遍 斯德哥尔摩

70% 的人口

希望保持以前免费的东西的价格,

那为什么不能

这样想,

谁改变了我的意思是 20% 的汽车

司机消失了 他们

肯定在某种程度上不满意,

如果我们不能仅仅理解这一点,他们去了哪里,

那么也许我们可以弄清楚

人们如何对这口井感到如此满意,所以

我们用大量的旅行服务进行了这次大规模的采访调查,

并试图弄清楚

找出谁改变了,他们去了哪里

,结果他们不知道

出于某种原因汽车司机是否

有信心他们实际上以

与过去相同的方式驾驶,为什么

这是因为 tra vel

模式远没有你想象的那么稳定,

每天人们都会做出新的决定

,人们会发生变化,他们周围的世界也会发生变化

,而且每一天,所有这些

决定都会

稍微远离高峰时间的汽车驾驶

。 甚至没有注意到

他们自己甚至没有意识到这一点

以及另一个问题,即谁改变了

他们的想法谁改变了他们的看法以及

为什么所以我们做了另一个采访仆人

试图弄清楚为什么人们会改变

他们的想法以及谁会提出

小组改变了主意,在

分析了答案后发现,

超过一半的人认为他们

没有改变主意 他们

实际上相信他们一直

都喜欢拥堵收费,

这意味着我们现在处于一个

位置 我们

在这条高大的警戒线上减少了 20% 的交通流量,并

大量减少了拥堵

,人们甚至不知道他们

已经改变了,如果他们真的改变了

相信他们一直都很喜欢

这就是

尝试解决复杂的社会问题

时推动的力量,当你这样做时,

你不应该试图告诉人们如何适应

你应该只是推动他们朝着正确的

方向前进,如果你这样做了 正确的人

会真正接受改变,如果

你做对了,人们

甚至会喜欢它,谢谢你